Healthcare Support Worker- ICU

NHS; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare organization in York is seeking motivated Healthcare Support Workers to join their Critical Care Unit. You will assist with patient care for critically ill individuals, involve in stock management, and work flexibly across shifts. Ideal candidates should have good communication and numeracy skills, and be willing to undergo further training. This role offers various staff benefits, including generous holidays and NHS Pension Scheme options.

Benefits

Access to NHS Pension Scheme

27-33 days holiday

Relocation package

Employee Assistance Programme

NHS Car Lease scheme

Learning and development opportunities

Discounts on various services

Qualifications

• Willing to undertake further training.
• Experience in a health or social care setting.
• Ability to communicate health-related information.

Responsibilities

• Assist the registered nurse/midwife to deliver care with privacy and dignity.
• Support equipment and stock management.
• Flexibly provide cover to clinical areas.

Skills

Numeracy skills to Functional Skills Level 1

Effective communication skills

Basic IT skills

Ability to prioritize tasks

Understanding of patient-centered care

Job description

York and Scarborough Teaching Hospitals NHS Foundation Trust

Healthcare Support Worker – ICU

The closing date is 24 November 2025

We are seeking to recruit caring and motivated Healthcare Support Workers to join our multi‑disciplinary team, within our Critical Care Unit in York Hospital.

We offer a critical care induction and critical care competency framework. As a Trust we are committed to supporting you in achieving the National Care Certificate.

As an important part of the Multidisciplinary team, you will assist the registered nurse in the delivery of patient care to critically ill patients and their families. The Healthcare Support Worker is crucial in ensuring the department runs effectively, and you will support equipment and stock management.

We can offer part time hours, and you will need to work flexibly covering shifts on both days, nights and weekends.

Main duties of the job

Interviews for this position will be held in person ONLY at York Hospital. Remote interviews will not be available.

Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role

Please see attached job description for main duties of the post. As this contains core functions of the role, it is important to note that some service areas may have additional skill requirements which are subject to competency‑based assessments.

There is an expectation for post holders to be flexible, in order to provide cover to other clinical areas where there is an increase in service demand.

Assist the registered nurse/midwife to deliver care with privacy and dignity, focusing on respect for the patient and meeting their cultural and spiritual needs.

About us

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co‑developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Qualifications

• Numeracy skills to Functional Skills Level 1 (GCSE Grade 2-3, D-F or equivalent)
• Demonstrable effective written and verbal communication skills.
• Basic IT skills, able to use applications such as email on a computer or smart device (e.g. tablet).
• Willing to undertake further training
• Ability to prioritise tasks
• Completion of the Skills for Health Care Certificate
• Experience in a health or social care setting.
• Ability to communicate health‑related information.

Experience

• Understanding of patient‑centered care and the role of the HCSW

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust