Healthcare Support Worker - HMP Hindley

Spectrum Community Health CIC; Wigan; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider in Wigan seeks a compassionate Healthcare Support Worker to join its team in delivering essential health services within a prison environment. The role involves working under the authority of a Registered Nurse and requires NVQ level 3 or equivalent experience. Responsibilities include providing care packages, undertaking health observations, and supporting patients with complex health needs. Ideal candidates will exhibit strong communication skills, work well in a team, and maintain high care standards. Flexible working and training opportunities are available.

Benefits

Access to NHS Pension

Annual leave on your Birthday

Refer a friend scheme

Training and Development opportunities

Flexible Working

Employee Assistance and Health programmes

Up to 33 days annual leave

Qualifications

• Demonstration of experience working with people with complex health needs.
• Knowledge of nursing standards gained through qualifications.
• Experience of nursing practice and clinical procedures.

Responsibilities

• Provide individualized, non-judgmental care for patients.
• Support operational requirements of delivering Prison Healthcare.
• Work as part of the emergency response team as required.

Skills

Communication skills

Teamwork

Patient assessment skills

Keyboard skills - computer literate

Experience in simple wound care management

Education

NVQ level 3 in Health and Social Care or equivalent

NHS Care Certificate or relevant experience

Final year Registered Nursing Degree student

Tools

SystmOne

Microsoft Office

Job description

Are you a caring and compassionate Healthcare Support Worker? Would you like the opportunity to develop your skills in a community setting? You could be a key part of our multi-disciplined healthcare team, providing individualised care for our patients in a prison environment.

Our services include reception screening, providing agreed care packages, undertaking appropriate physical health observations, clinics such as Phlebotomy, ECG, NHS health checks, and health promotion.

You will need a good level of communication skills, be a team player and provide high standards of care to patients under the supervision of a qualified nurse/practitioner. If you have NVQ level 3 and a good level of care experience, then we could have the perfect job for you!

Main duties of the job

Working under the delegated authority of a Registered Nurse, the post holder will compliment and form a key part of the Multi-Disciplinary healthcare services, providing high standards of individualised, non-judgmental care for patients and supporting the operational requirements of delivering Prison Healthcare across Primary care, Mental Health and Substance misuse services to support the delivery of holistic care packages within our integrated services.

The post holder will undertake delegated duties covering the patient journey from reception of prisoners into prison through to their discharge through the gate. This includes reception screening, providing agreed care packages, undertaking appropriate physical health observations, appropriate clinical duties, undertaking clinics such as Phlebotomy clinics, ECG Clinics and NHS health checks, and health promotion to improve mental, physical and social needs. The post holder will also be expected to work as part of the emergency response team as required.

The post holder will have the skills to support patients showing low level mental ill health and withdrawal from illicit substances by providing support in accordance with agreed care plans.

The post holder will be expected to operate in line with our shared commitment to our values; Working Together, Integrity, Respect and Recognition, Compassion and Innovation.

About us

BE THE DIFFERENCE IN HEALTHCARE

Join our team

We're looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!

• Access to NHS Pension
• Annual leave on your Birthday
• Refer a friend scheme
• Training and Development opportunities
• Flexible Working
• Access to Employee Assistance and Health and Wellbeing programmes
• Up to 33 days annual leave

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.

We are building on our ambition to deliver the best in health and wellbeing on a values-driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation, but we aim to grow without compromising on quality and social value.

Our Mission

Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities

Our Vision

Quality healthcare that makes a difference to people's lives, regardless of circumstances.

Job responsibilities

Please see attached job description and person specification for more details in relation to this post

Person Specification

Education and Training

• NVQ level 3 in Health and Social care or equivalent clinical experience
• OR NHS Care Certificate or relevant clinical experience.
• OR Student studying final year of the Registered Nursing Degree.

Knowledge and Experience

• Demonstration of experience of working with people with complex health needs, in a health or social care setting
• Knowledge of nursing standards gained through NVQ qualification or equivalent experience
• Experience of nursing practice and clinical procedures
• Understanding and application of confidentiality
• Knowledge or experience of working within a prison or secured environment setting
• Experience of work in a multi-disciplinary team setting
• Experience in responding to emergency situations
• Experience in using SystmOne

Skills and Abilities

• Well-developed verbal and written communication skills
• The ability to work effectively as part of a team, maintaining effective working relationships and mitigating conflict
• The ability to complete tasks under delegated responsibility and ability to elevate concerns to senior clinical staff as appropriate
• Promote and support patients to manage own mental and physical needs
• Able to maintain contemporaneous clinical records following clinical activities
• Keyboard skills - computer literate with a working knowledge of Microsoft Office
• Good patient assessment skills - knowledge of signs and symptoms of a range of mental and physical disorders and its effects on individuals
• Extended scope of practice e.g., Phlebotomy, ECG etc
• Experience in simple wound care management
• Experience in monitoring and support with the management of long-term conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.