Healthcare Support Worker - HMP Deerbolt

Spectrum Community Health CIC; Barnard Castle; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Access to NHS Pension

Flexible Working

Training and Development opportunities

Refer a friend scheme

Up to 33 days annual leave

Job summary

Spectrum Community Health CIC is seeking an NHS AfC Band 3 Healthcare Support Worker for HMP Deerbolt in Barnard Castle. You will work under a registered nurse, delivering compassionate, evidence-based care to prisoners across primary care, mental health, and substance misuse services.

The role involves completing delegated clinical duties, providing 12.5-hour shifts on a 37.5-hour week, and contributing to multidisciplinary teams within a public-health setting.

Qualifications

• NVQ Level 3 in Health and Social care or NHS Care Certificate or relevant clinical experience.
• Student studying final year of the Registered Nursing Degree.

Responsibilities

• Support high standards of care under supervision of a qualified nurse/practitioner.
• Develop professional relationships with service users to promote effective communications and recovery.
• Ensure consent is obtained at every intervention.
• Promote patient engagement and personal responsibility to manage their health.
• Contribute to the development of care plans and reviews.
• Carry radio communications and respond to emergencies with qualified nurse.
• Deliver 1:1 interventions as agreed within care packages.
• Record and store information in line with Caldicott and GDPR.

Skills

Communication

Teamwork

Delegated tasks

Patient empowerment

Clinical documentation

Patient assessment

Extended practice

Wound care

Long-term conditions

Education

NVQ Level 3 in Health & Social Care

NHS Care Certificate

Final year Nursing degree student

Tools

SystmOne

Microsoft Office

Job description

Main area Healthcare Support Worker Grade NHS AfC: Band 3 Contract Permanent: Monday-Sunday 37.5 hours per week Hours Full time - 37.5 hours per week (Monday-Sunday 37.5 hours per week. 12.5 hour shifts) Job ref 847-RM-26-V968-A

Employer Spectrum Community Health CIC Employer type Public (Non NHS) Site HMP/YOI Deerbolt Town Barnard Castle Salary £25,760 - £27,476 per annum Salary period Yearly Closing 14/10/2026 23:59

Healthcare Support Worker - HMP Deerbolt

NHS AfC: Band 3

Job overview

Working under the delegated authority of a Registered Nurse, the post holder will compliment and form a key part of the Multi-Disciplinary healthcare services, providing high standards of individualised, non-judgemental care for patients and supporting the operational requirements of delivering Prison Healthcare across Primary care, Mental Health and Substance misuse services to support the delivery of holistic care packages within our integrated services.
The post holder will undertake delegated duties covering the patient journey from reception of prisoners into prison through to their discharge through the gate. This includes reception screening, providing agreed care packages, undertaking appropriate physical health observations, appropriate clinical duties, undertakingclinics such as Phlebotomy clinics, ECG Clinics and NHS health checks, sexual health and health promotion to improve mental, physical and social needs.The post holder
will also be expected to work as part of the emergency response team as required.
The post holder will have the skills to support patients showing low level mental ill health and withdrawal from illicit substances by providing support in accordance with agreed care plans.
The post holder will be expected to operate in line with our shared commitment to our values; Working Together, Integrity, Respect and Recognition, Compassion and Innovation.

Main duties of the job

Patient care

• The post holder will support, implement and provide high standards of care to patients under the supervision of a qualified nurse/practitioner
• Develop appropriate and professional relationships with service users, which will promote effective communications and recovery
• Ensure consent is obtained at every intervention
• Promote patient engagement and personal responsibility to manage theirhealth providing the necessary support to do so
• To support the development of appropriate care plans and contribute to the review and evaluation
• To carry response radio and respond to emergencies with qualified nurse undertaking relevant interventions as directed
• Deliver 1:1 intervention as agreed within care package
• Support patients presenting to the service in crisis ensuring appropriate onward referrals and flag immediate risks
• To have a good understanding of System1 and complete electronic documentation using the agreed read codes where appropriate
• To record, use and store information in accordance with Caldicott and GDPR

Working for our organisation

BE THE DIFFERENCE IN HEALTHCARE

We’re looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we’ve got a role for you!

• Access to NHS Pension
• Time for you day (additional day off)
• Refer a friend scheme
• Training and Development opportunities
• Flexible Working
• Access to Employee Assistance and Health and Wellbeing programmes
• Up to 33 days annual leave

We have an ambition to become a truly lived experience inclusive employer, changing how we approach staff experience and value personal stories our colleagues bring with them.

We welcome applications from everyone, including applicants with lived experience, those who belong to LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people – our patients, service users, staff and partners.

Detailed job description and main responsibilities

See above description and any questions please feel free to contact :

Susan Mason on [e-mail]

OR

Kelly Byers on [e-mail]

Person specification

Education

• NVQ level 3 in Health and Social care or equivalent clinical experience
• OR NHS Care Certificate or relevant clinical experience.
• OR Student studying final year of the Registered Nursing Degree.

Knowledge

• Demonstration of experience of working with people with complex health needs, in a health or social care setting.
• Knowledge of nursing standards gained through qualification or equivalent experience.
• Experience of nursing practice and clinical procedures.
• Understanding and application of confidentiality
• Knowledge or experience of working within a prison or secured environment setting
• Experience of work in a multidisciplinary team setting
• Experience in responding to emergency situations
• Experience in using SystmOne

Skills

• Well-developed verbal and written communication skills
• The ability to work effectively as part of a team, maintaining effective working relationships and mitigating conflict.
• The ability to complete tasks under delegated responsibility and ability to elevate concerns to senior clinical staff as appropriate
• Promote and support patients to manage own mental and physical needs
• Able to maintain contemporaneous clinical records following clinical activities.
• Keyboard skills - computer literate with a working knowledge of Microsoft Office
• Good patient assessment skills - knowledge of signs and symptoms of a range of effects on individualsmental and physical disorders and its
• Extended scope of practice e.g., Phlebotomy, ECG etc
• Experience in simple wound care management
• Experience in monitoring and support with the management of long-term conditions

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Susan Mason Job title Primary Care Clinical Manager Email address [e-mail] Telephone number 01833633438 Additional information

Any questions please contact:

Susan Mason on [e-mail]

OR

Kelly Byers on [e-mail]