Healthcare Support Worker for UCR & Virtual Ward - Whitchurch

NHS; Basingstoke and Deane; On-site; GBP 24,000 - 27,000; Full time

Job summary

A community healthcare provider is seeking a Healthcare Assistant to deliver quality healthcare interventions within the Whitchurch locality team. This role involves working with patients at home, facilitating their health and wellbeing needs, and supporting clinical teams. The position offers flexible working patterns and requires supportive teamwork within a healthcare setting. Salary ranges from £24,937 to £26,598 per annum.

Benefits

Flexible working

Supportive work environment

Qualifications

• Demonstrable experience in a healthcare setting.
• Ability to work with the MS Office package or willingness to work towards.

Responsibilities

• Support delivery of quality healthcare interventions.
• Facilitate re-ablement support to maximize functional independence.
• Build relationships with healthcare professionals.

Skills

Awareness of long-term conditions

Awareness of needs of palliative care patients

Experience in performing basic nursing tasks

Ability to work independently

Good communication skills

Education

GCSE Grade A-C in English & Maths or equivalent

NVQ Level 3 in Direct Care or equivalent

Venepuncture Certificate of Competency

Tools

MS Office

Job description

Job summary

An exciting opportunity has arisen to join the Shropshire, Telford & Wrekin Urgent Community Response & Virtual Wards Service. The post will form part of a seven day service based within the Whitchurch locality team.

The service provides patients who are experiencing an acute change in their health, a safe and effective alternative to hospital admission, supported by a mixture of face to face visits and digital technology.

The service offers an appropriate alternative to admission pathway, which aims to deliver a recommended and agreed medical, nursing, and therapeutic treatment plan. The focus is supporting the safe management and provision of care for people in their own home. The role and service offer integration and partnership working across the system to ensure a seamless service.

Please note this vacancy may close early if a high volume of applications is received, we advise you apply early to avoid disappointment.

Main duties of the job

You will be responsible to support the delivery of quality healthcare interventions to patients living in their own environment in the community, in order to meet their health and wellbeing needs, and to facilitate re‑ablement support in order to maximise a patients functional independence at point of referral.

You will support individuals and clinical teams to deliver high quality, clinically effective patient care through assessment, planning, implementation and evaluation. Along the way, you'll build strong relationships with a wide range of healthcare professionals and patients.

Operating hours of the service will be 08.00‑00.00, 7 days a week.

About us

Shropshire Community Health NHS Trust provides community‑based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Details Date posted

05 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

825-7554457-OPS-D

Job locations

Whitchurch Community Hospital

Claypit Street

Whitchurch

SY13 1NT

Job description and responsibilities

Please see the job description and person specification attached for further information on the role.

Person specification training and qualifications

• GCSE Grade A‑C in English & Maths or equivalent.
• NVQ Level 3 in Direct Care or equivalent.
• Venepuncture Certificate of Competency or willing to work towards.

Person specification experience

• Demonstratable experience in a healthcare setting.
• Ability to work with MS Office package or willingness to work towards.

Person specification knowledge and skills

• Awareness of long‑term conditions.
• Awareness of needs of palliative care patients.
• Experience in performing basic nursing tasks such as simple dressings.
• Experience in the administration of insulin and monitoring of blood sugars, or willing to undertake additional training.
• Able to work independently with guidance.
• Remains aware of own limitations.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Shropshire Community Health NHS Trust

Whitchurch Community Hospital

Claypit Street

Whitchurch

SY13 1NT

Employer's website

https://www.shropscommunityhealth.nhs.uk/