Healthcare Support Worker (DN OoH)

WWL; Low Green; Remote; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Part time

Flexible working

Job summary

WWL is hiring a Health Care Support Worker for the Out of Hours District Nursing service. The role is 15 hours per week over three evening shifts (18:00–23:00) across Mon-Sun, with travel to Ashton, Wigan and Leigh. You will support nursing care in patients' homes and clinics and work within the community division.

Eligibility includes NVQ Level 2 in Health & Social Care (or NHS Care Certificate). A full driving licence is essential, and you will be required to undergo enhanced checks and DBS as

Qualifications

• NVQ Level 2 in Health & Social Care (or NHS Care Certificate via observation at work).
• Excellent communication and problem solving skills.
• Ability to work as part of a team and adapt to service demands.
• Full driving licence with business use on car insurance is essential.
• Willingness to travel across the Trust with community visits.

Responsibilities

• Assist in delivering Nursing care to patients in their homes or clinics.
• Undertake extended roles as NVQ level 3 practitioner after training.
• Communicate effectively with team members and other agencies.
• Undertake delegated duties to support the district nursing team.
• Maintain stock control and secure storage of stock.

Skills

Communication

Problem solving

Teamwork

Adaptability

Education

NVQ Level 2 in Health & Social Care

Job description

NHS AfC: Band 3

Main area Out of Hours District Nursing Grade NHS AfC: Band 3 Contract Permanent Hours

• Part time
• Flexible working

15 hours per week (18.00-23.00, 3 days per week across 7 days (Monday to Sunday)) Job ref 302-26-8304275L-ACM

Site Claire House, Phoenix Way, Ince, WN3 4NW Town Wigan Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 11/10/2026 23:59

People at the Heart. One Team. Your Career at WWL.

Job overview

An exciting opportunity has arisen to join our dynamic district nursing team within the Out of Hours District Nursing service as part of WWL. The shift pattern is Monday to Sunday with 3 evening shifts (1800-2300).

We are seeking a highly motivated and forward thinking Health Care Support Worker with community experience to assist the Out of Hours District Nursing Team in the delivery of urgent high quality patient focused care to patients in their own homes.

The post holder will be required to work collaboratively with the wider integrated care teams.

The role requires excellent communication and problem solving skills. Experience of palliative and end of life care is essential to the role. The ability to work as part of a team and to have an adaptable approach to work is essential.

The service operates a 7-day service, and this role is part-time (15 hours) over 3-evening shifts.

Full driving licence with business use on car insurance essential - this is a mobile post and you will need to be able to attend multiple appointments throughout the shift.

Essential qualification - RQF accredited NVQ Level 2 in Health & Social Care (or NHS Care Certificate obtained via observation at work - not online modules).

Based in the Community division so you will need to be able to travel to Ashton, Wigan and Leigh.

Candidates will be asked to provide original qualification certificates to the interview panel

Main duties of the job

• To assist in the delivery of Nursing care to patients/carers in their homes or clinic setting as delegated by the team coordinator/team leader.
• To undertake the extended role of a qualified NVQ support worker after appropriate Trust training.
• To communicate effectively and appropriately with all team members and other agencies.
• To undertake delegated duties which facilitate the smooth running of the district nursing team.

The role requires an Enhanced DBS with Adults Barred List check, which will be obtained during pre-employment checks.

Working for our organisation

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is proud to provide high‑quality acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, our staff are central to everything we do — we believe that happy staff make for happy patients, and this ethos underpins our culture and our success.

We have a strong, recognised track record in staff engagement and in living our values:

• People at the Heart
• Listen and Involve
• Kind and Respectful
• ONE Team

We are committed to placing patients at the heart of every decision and delivering safe, effective care that protects dignity and enhances experience. We seek to recruit people who share our values, our passion for high‑quality care, and our belief in working together as One Team.

At WWL, we recognise the strength that comes from a rich and diverse workforce. We welcome applications from all sections of society and are dedicated to creating an inclusive environment where everyone can thrive.

Detailed job description and main responsibilities

• To undertake the extended role of a qualified NVQ Level 3 qualified practitioner after appropriate Trust training.
• To undertake clinical procedures as delegated by the Team Coordinator/Team Leader and undertake invasive clinical procedures with set criteria, e.g. gastrostomy care, wound care insulin administration.
• To provide advice and health promotion to patients/carers as appropriate.
• To undertake clinical observations.
• To obtain specimens as clinically indicated and as requested.
• To accurately document patient care in accordance with Trust policy.
• To inform Team Coordinator/Team Leader of changes in the patient’s condition.
• To take delegated responsibility for maintaining stock control and secure storage of stock.

Person specification

Qualifications

• RQF Accredited NVQ Level 2 in Health & Social Care (or Care Certificate obtained via observation at work - not online modules)

Skills

• Range of clinical skills
• Ability to work under pressure
• Ability to work independently
• Basic IT skills
• Ability to network and establish multi‑agency relationships

Knowledge

• Evidence of ongoing professional development
• An understanding of the Clinical Governance agenda and its implication for practice

Additional

• Able to speak English to an appropriate level
• Able to travel across the Trust independently
• Flexible to meet service demands

Experience

• Experience of providing clinical care to patients in a formal care environment
• Experience of working in a community setting

Using AI when writing job applications
If you choose to use Artificial Intelligence (AI) or other tools to assist in writing your application, it’s essential to personalise this information, particularly your supporting statement to reflect the skills and experience to match your job application. Relying solely on AI to write your application or supporting statement is not advocated by Wrightington Wigan and Leigh Teaching Hospitals NHS Foundation Trust as it could negatively impact your chances of success in the application process. Please refer to the attached "Applying for a role in the NHS guidance" for further information regarding the use of AI.

The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.

We endeavour to inform all applicants of the outcome of their application by email or SMS text message.

Guidance on Completing Your Application

Applications are assessed against the person specification. We strongly encourage you to use the supporting information section to demonstrate how you meet the essential and desirable criteria, providing clear examples where possible.

On-Call

Please note that some roles may require participation in an on-call rota, particularly those that are operational in nature.

WWL is part of the Greater Manchester Continuous Service Commitment. We recognise continuous or ‘unbroken’ service from any Greater Manchester Local Authority, NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or the Greater Manchester Combined Authority. This ensures access to our service-related benefits.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Patricia Swanton Job title Specialist District Nurse Team Manager Email address [e-mail] Telephone number 03007071266 Additional information Please ring after 4.30pm.

If you have problems applying, contact

Address Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone [phone]