Healthcare Support Worker (Biomedical Support Worker)

NHS Ayrshire & Arran; United Kingdom; On-site; GBP 22,000 - 26,000; Full time

Job summary

A national healthcare organization is seeking a Healthcare Support Worker to join their Clinical Laboratory team in Aberdeen. Responsibilities include supporting Biomedical Scientist staff with patient data input, handling phone calls, and managing blood components. Ideal candidates will possess excellent communication skills and data inputting ability, along with a valid manual driving licence. Full training will be provided, with a rotating shift pattern as part of a 24/7 operation. Benefits include pension schemes and work-life balance policies.

Benefits

Pension scheme

Work-life balance policies

Occupational health services

Qualifications

• Must have a flexible approach to work.
• Full training will be provided.
• A full manual driving licence is required.

Responsibilities

• Carry out general duties to support Biomedical Scientist staff.
• Perform patient data input and blood component issues.
• Handle telephone calls and clean transport of blood components.

Skills

Excellent communication skills

Data inputting skills

Fluency in English

Job description

Healthcare Support Worker – Biomedical Support Worker

About The Organisation

National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHS Scotland, providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best‑in‑class systems and standards. Our priority is always the same – to improve the health and well‑being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit‑for‑purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re‑invested into essential services.

The Post

The Scottish National Blood Transfusion Service are currently looking for a reliable and confident person with excellent communication skills to join our clinical laboratory team. You will be trained to carry out a range of general duties to provide vital support for the Biomedical Scientist staff in our Clinical Laboratory. These duties include patient data input, handling telephone calls, blood component issue, cleaning and the transport of blood components across the NHS Grampian region.

The Candidate

The successful candidate should have a flexible approach to work. No relevant experience is required as full training will be given; however excellent data inputting skills and fluency in the English language are essential. Applicants must also hold a full manual driving licence. In the Blood Bank a 24/7 shift roster is in operation and permanent post holders must participate. Agenda for Change remuneration rates for shift working apply. The successful candidate will be required to undergo a Disclosure Scotland check. Any candidate who has lived/worked overseas for more than 12 months in the preceding 5 years will also be required to provide a criminal record check from the appropriate overseas agency.

Location and Working Pattern

The post is based at Aberdeen Blood Donor Centre on the Foresterhill site. Shift pattern is rotational from Monday to Sunday, 37 hours per week as part of a 24/7 shift. It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.

Benefits

Our benefits package includes pension scheme, comprehensive range of work‑life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.

Inclusion

NHS National Services Scotland (NSS) is a national board and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. NSS has made a long‑term commitment to staff health and well‑being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of NSS to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on [e-mail].

Further Information

For an informal discussion on the post, please contact Lorraine Jappy, Blood Bank Manager on 01224 812476 or email [e-mail]. Closing date for completed applications is Tuesday 2nd December 2025.