Healthcare Support Worker

NHS; Torquay; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Torquay is seeking a Healthcare Support Worker to provide high-quality care to patients. This full-time, permanent position requires flexible hours to meet service needs. Responsibilities include interviewing patients, undertaking clinical observations, and assisting within a team. Ideal candidates will have relevant knowledge, good communication skills, and be able to work as part of a multi-disciplinary team. Salary ranges from £24,937 to £26,598 annually, with full training and support provided.

Benefits

Access to employee assistance programme

Occupational health support

Wellbeing events free of charge

Qualifications

• Evidence of relevant knowledge and skills in the healthcare field.
• Good written and verbal skills.
• Basic IT skills.

Responsibilities

• Interview patients and carers as part of the assessment process.
• Undertake and record clinical observation, routine tests, and outcome measures.
• Prioritise and document care, monitoring clinical observations.

Skills

Relevant knowledge and skills in healthcare

Good written and verbal communication skills

Basic IT skills

Education

GCSE or Equivalent in Maths and English

Job description

Job summary

We aim to deliver high quality care with compassion to support patients during their Outpatients experience. We are seeking an enthusiastic & highly motivated person to join our friendly Team as a Healthcare Support Work working 37.5 hours per week. You will need to be able to work hours flexibly to meet needs of the service.

You will need to adapt to the many varying clinics within the department. You will need to enjoy working within an evolving service. There will be an expectation that the ideal candidate will be prepared to support learners within the department.

Main duties of the job

Please see attached Job Description for full details.

Working clinically you will support the team to provide safe and quality care to patients in your care, and to support the outpatients department as needed.

About us

Why work with us - You will work as part of the developing and dynamic team of nurses and the wider MDT, to improve the patient experience and progress the care of a wide range of medical patients. You will be supported with training both formally and informally.

The Trust provides a full HCSW induction and ongoing support. You have access to an employee assistance programme plus occupational health if needed as well as wellbeing events free of charge.

Job details

Date posted: 18 December 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 388-7658818-MUEC

Job locations: Torbay Hospital, Cadewell Lane, Torquay, TQ2 7AA

Responsibilities

Interview patients and carers as part of the assessment process

Undertake and record clinical observation, routine tests, and outcome measures

Prioritising and documenting care. Monitoring clinical observations, and multitasking and adapting through shift as required.

Full vacancy details can be found on the attached Job Description/Person Specification.

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Please note: This role is not eligible for sponsorship under the UK Home Office Skilled Worker visa route, due to the increased salary threshold introduced in early May 2025. Therefore, we are only able to consider applications from individuals who already have the right to work in the UK.

Person Specification

Qualifications (Essential)

• Evidence of relevant knowledge and skills in the field
• Good written and verbal skills
• Basic IT skills
• GCSE or Equivalent in Maths and English

Qualifications (Desirable)

• Relevant NVQ level 3 or equivalent training
• Care experience/NHS experience in last 5 years
• Working knowledge of Adult Safeguarding

Knowledge and Experience (Essential)

• Proven experience of assisting within healthcare

Knowledge and Experience (Desirable)

• Experience of working as part of a MDT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Torbay and South Devon NHS Foundation Trust

Address: Torbay Hospital, Cadewell Lane, Torquay, TQ2 7AA

Employer's website

https://www.torbayandsouthdevon.nhs.uk