Healthcare Support Worker

York and Scarborough Teaching Hospitals NHS Foundation Trust; Scarborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Scarborough seeks a compassionate Healthcare Support Worker to assist patients and support registered nurses. This role involves delivering patient-centered care, promoting independence, and performing non-nursing duties. Candidates should have a background in health or social care and possess numeracy skills as well as a healthcare certificate. This is an excellent opportunity to join a supportive team dedicated to high-quality care.

Benefits

Access to the NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

NHS Car Lease scheme

Cycle to Work scheme

Learning and development opportunities

Discounts on restaurants and shopping

Qualifications

• Understanding of patient-centred care and the role of the HCSW.
• Experience in a health or social care setting.

Responsibilities

• Assist the registered nurse to deliver care with privacy and dignity.
• Promote and encourage independence in patients.
• Assist patients with hygiene needs and toileting.

Skills

Numeracy skills to Functional Skills Level 1

Completion of the Skills for Health Care Certificate

Job description

York and Scarborough Teaching Hospitals NHS Foundation Trust

Healthcare Support Worker

The closing date is 06 January 2026

The role of the HCSW is to demonstrate care and compassion whilst ensuring that patients' needs are met. You will carry out nursing and non‑nursing duties as delegated by the registered nurse; using your own initiative within the level of competence expected for the role. The role involves assisting and supporting members of the multi‑professional team to provide a high standard of patient‑centred care, performing duties without the need for constant direct supervision.

Interviews for this position will be held in person ONLY at the hospital site. Remote interviews will not be available.

Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role

Main duties of the job

Assist the registered nurse to deliver care with privacy and dignity, focusing on respect for the patient and meeting their cultural and spiritual needs.

Delegated duties will include but are not limited to:

• Promoting and encouraging independence
• Assisting patients with hygiene needs
• Supporting with toileting
• Assisting with eating and drinking
• Assisting with mobilisation
• Performing chaperone/escort duties

Communicating with the MDT to support patient care and working in accordance with policy and procedures to ensure safe and effective care.

About us

Trust Information Pack:

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co‑developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail]. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Qualifications & Skills

• Numeracy skills to Functional Skills Level 1 (GCSE Grade 2‑3, D‑F or equivalent)
• Completion of the Skills for Health Care Certificate

Experience

• Understanding of patient‑centred care and the role of the HCSW
• Experience in a health or social care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust