Healthcare Support Worker

Lancashire & South Cumbria NHS Foundation Trust; England; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in England is seeking a Healthcare Support Worker to provide compassionate care in inpatient settings. The role requires NVQ Level III or higher in Health and Social Care and focuses on supporting patients with mental health issues. The ideal candidate will have experience in caring environments and be able to communicate effectively with a diverse range of individuals.

Qualifications

• Demonstrates an understanding of the issues surrounding mental illness.
• Experience in an inpatient setting.
• Can communicate effectively with a wide range of people.

Responsibilities

• Provide reassurance and support to patients and carers/family.
• Enable patients to participate in recreation and leisure activities.
• Support/enable patients demonstrating equality, kindness, and respect.

Skills

Communication

Understanding mental health

Empathy

Education

NVQ Level III or Higher in Health and Social Care

Job description

Go back Lancashire & South Cumbria NHS Foundation Trust

Healthcare Support Worker

The closing date is 10 November 2025

Please note: In line with recent UK Government guidelines, please be aware that from April 2025, the minimum salary threshold for Skilled Worker Visas, including Health & Care Visa Route, has increased to £25,000 per year.

This applies to roles paid in accordance with NHS pay bands, meaning entry level Band 3 positions no longer meet the criteria for sponsorship.

If you require sponsorship to work in the UK, you will be asked to provide further information during the application process to confirm that you meet the updated eligibility requirements.

Please ensure that if you are currently on a UK Visa, that you select the correct details as part of your application and provide the full details of the Visa i.e. type and date of expiration.

Failure to do so may result in your application being rejected.

Main duties of the job

There are numerous vacancies for Health Care Assistants across our Woodview and Pendleview sites.

These vacancies are based across our male and female treatment wards, including PICU and our 136 suite.

The post holder will be required to use their initiative when working on the wards/136 suite to implement person centred plans of care and are expected to report any clinical progress or change to the Nurse in Charge.

The post holder will carry out assigned tasks involving direct/indirect service user care and support service users under the supervision of a RN.

About us

When you join us, you'll be making a positive impact on the lives of people by delivering person centred, compassionate care with opportunities for you to learn and develop throughout your career.

The post holder will deliver on key responsibilities within the inpatient service:

• Provide reassurance and support to patients and carers/family
• Enable patients to participate in recreation and leisure activities
• Contribute to the support of patients during programmes of care/rehabilitation
• Support/enable patients demonstrating equality, kindness and respect
• Recognise and respond appropriately to urgent and emergency situations

Job responsibilities

Please note - If your application is successful you will be invited to an assessment day which will require in person attendance.

This will be taking place at our Whalley Site, Clitheroe, Lancashire, BB7 9PE on Wednesday 03 December 2025. Further details will be provided at that point.

As we anticipate a high number of applications, we encourage you to apply at the earliest opportunity. This vacancy may close early due to demand.

Person Specification

Qualification

• NVQ Level III or Higher in Health and Social Care or QCF Diploma in Health and Social Care or an interest in completing the above training or can demonstrate the equivalent skills and knowledge gained through work.

Knowledge

• Demonstrates an understanding of the issues surrounding mental illness and person centred recovery
• Understands their duties and responsibilities under the Data Protection Act with regard to patient confidentiality

Experience

• Experience of working with service users with mental health problems - for example working in a caring environment such as a nursing home, care home, hospital ward, home carer
• Can communicate effectively with a wide range of people which includes patients, carers, nurses, Occupational therapists, Managers, doctors, etc
• Experience in an inpatient setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Lancashire & South Cumbria NHS Foundation Trust

£24,937 to £26,598 a yearper annum pro rata