Healthcare Support Worker

Skanda Vale Hospice; Craig Ias; In loco; GBP 18.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid induction

Role-specific training

Ongoing supervision and development

Bank hours available

12.07% holiday pay entitlement

Descrizione del lavoro

Skanda Vale Hospice in the United Kingdom seeks caring staff to cover pre-booked respite weeks with day or night shifts, including occasional overnight care. You will provide personal care, monitor wellbeing and report changes to the nursing team, often alongside volunteers.

The role emphasizes compassionate, patient-centred support, teamwork and adherence to infection control and hospice policies. Training and development are provided, with flexibility for contracted or bank hours.

Competenze

• NVQ Level 2 in Health and Social Care or equivalent.
• Previous healthcare support experience.
• Night shifts require staying awake for the full shift.

Mansioni

• Provide compassionate personal care, supporting comfort, dignity and wellbeing.
• Offer emotional support and a calm presence to patients and families.
• Observe patients closely, report changes and maintain care records.
• Follow infection control and health and safety regulations.
• Work with the team on holistic care, care planning and decision-making.
• Take part in training and development offered by the hospice.

Conoscenze

Compassionate care

Excellent communication

Team player

Basic IT skills

Formazione

NVQ Level 2 in Health and Social Care or equivalent

Descrizione del lavoro

This post at Skanda Vale Hospice covers pre-booked respite weeks, with shifts on days or nights and occasional overnight cover. The work centres on personal care, emotional and family support, and watching patients closely to report changes to the nursing team. Night carers may look after up to six patients alongside a Registered Nurse, in a team made up largely of volunteers. Applicants need previous healthcare support experience, and night shifts require staying awake for the full shift.

What the job involves

• Provide compassionate personal care, supporting comfort, dignity and wellbeing, including eating, drinking, mobilising and repositioning
• Offer emotional support and a calm presence to patients and families, watching for distress and reporting concerns to the nursing team
• Support family members and visitors with information and guidance
• Observe patients closely, report changes, concerns, incidents and positive feedback, and help keep care records up to date
• Follow infection control, health and safety regulations and hospice policies
• Work with the team and other professionals on holistic care, care planning and decision-making
• Promote an inclusive working culture
• Uphold confidentiality and a professional approach, seeking support for own wellbeing and taking part in reflection
• Take part in training and development offered by the hospice
• On night shifts, care for up to six patients in the in-care unit alongside a Registered Nurse

Qualifications

• NVQ Level 2 in Health and Social Care or equivalent

Experience

• Previous experience in a healthcare support role

Skills & knowledge

• Understanding of palliative care principles and practice
• Basic understanding of healthcare practice, infection control and health and safety regulations
• Compassion, sensitivity and an empathetic approach that respects dignity, autonomy and cultural values
• Excellent communication and interpersonal skills with patients, families and colleagues
• Ability to work effectively as part of a team
• Basic IT skills and willingness to learn new systems

Other

• Ability to work full waking night shifts for night roles
• Ability to cover an occasional night shift for day roles

Nice to have

• Experience in a palliative care or hospice setting

What’s offered

• Paid induction and 2.5 days of mandatory role-specific training
• Ongoing support, supervision and professional development
• Choice of day or night shifts during respite sessions
• Contracted hours preferred, with bank hours available
• Bank rates include 12.07% payment in lieu of holiday entitlement