Healthcare Support Worker

Chelsea and Westminster Hospital NHS Foundation Trust; City Of London; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading healthcare organization in London seeks motivated Healthcare Assistants to support staff and patients. Successful candidates will possess prior acute healthcare experience and a level 2 qualification in Mathematics and English. The role will involve a variety of responsibilities including caring for patients, performing basic medical checks, and fulfilling housekeeping duties. This is an exciting opportunity to work in a dynamic team environment at a top-performing NHS Trust.

Qualifications

• Must demonstrate commitment to Trust values: Kindness, Respect, Safety and Excellence.
• Ability to pass the BKSB test for Mathematics and English.
• Capable of performing basic medical checks.

Responsibilities

• Care for patients and provide social stimulation.
• Provide information to patients and their families.
• Carry out housekeeping duties as needed.
• Perform basic medical checks like temperature and pulse.

Skills

Prior acute healthcare experience

Friendly and caring attributes

Ability to work flexibly

Education

Mathematics and English level 2 qualification

Job description

Position Overview

Healthcare assistants are a vital part of the team that supports the staff and patients in wards and departments throughout the hospital. Working under the direction of qualified nursing/midwifery staff, they carry out a wide range of duties to care for, support, and provide information to patients and their families. The role can be very varied depending upon the area in which the person is employed and includes housekeeping duties and basic medical checks such as taking a patient’s temperature, pulse and respiration rate.

You must have acute experience and a mathematics and English level 2 qualification. All applicants are required to pass the BKSB (Mathematics and English Functional Skills) test and will proceed to the next stage of the interview held on 2nd and 3rd October 2025. Candidates will also be required to complete a Maths and English test on the day of the interview.

They will demonstrate the Trust values – Kindness, Respect, Safety and Excellence – in all aspects of their role and aim to ensure that all patients are provided with a safe and high‑quality standard of care.

Key Responsibilities

• Care for patients, provide support and offer social stimulation.
• Provide information to patients and their families.
• Carry out housekeeping duties as needed.
• Perform basic medical checks (temperature, pulse, respiration rate).

Qualifications & Application Requirements

• Prior acute healthcare experience.
• Mathematics and English level 2 qualification, and successful completion of the BKSB test.
• Friendly, caring and sensitive personal attributes.
• Demonstrated commitment to the Trust values of Kindness, Respect, Safety and Excellence.
• Ability to work full‑time on a flexible shift pattern.

Working Hours

• Long shifts, early shift, late shift, nights, weekends and bank holidays.

Development Pathway

This post may form a development pathway to a Band 3 Senior Health Care Support Worker role, provided the role is relevant to the clinical area and the relevant courses and competencies are met.

About the Trust

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top‑performing and safest trusts. We operate two main acute hospital sites – Chelsea and Westminster Hospital and West Middlesex University Hospital – along with award‑winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us Good in safety, effectiveness, care, and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.