Healthcare Receptionist & Client Care Coordinator

Linnaeus; Redhill; On-site; GBP 22,000 - 27,000; Part time

Job summary

A large veterinary referral hospital in Redhill is seeking a Receptionist to join their client care team. The ideal candidate will manage incoming calls, greet clients, and ensure an efficient service in a busy hospital environment. Candidates should have excellent customer service skills and a confident telephone manner. This role offers competitive benefits, including holidays and employee wellness programs.

Benefits

5 weeks holiday plus bank holidays

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

Employee assistance program

Wellness program

Free annual Flu jab

Qualifications

• Previous experience in a customer service role is preferred.
• Ability to handle multiple tasks efficiently and prioritize accordingly.

Responsibilities

• Welcome clients and handle all incoming telephone calls.
• Liaise with clients about appointment cancellations.
• Manage room bookings and address any related issues.
• Ensure the reception area is kept clean and tidy.

Skills

Excellent customer service skills

Confident telephone manner

Ability to work under pressure

Ability to work well within a team

Job description

A large veterinary referral hospital in Redhill is seeking a Receptionist to join their client care team. The ideal candidate will manage incoming calls, greet clients, and ensure an efficient service in a busy hospital environment. Candidates should have excellent customer service skills and a confident telephone manner. This role offers competitive benefits, including holidays and employee wellness programs.