Healthcare QA Lead - Compliance & Continuous Improvement

Medirest; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Diversity & inclusion

Equal opportunities employer

Job summary

Compass Group UK & Ireland seeks a Quality Assurance Team Leader for Addenbrooke's Hospital, Cambridge, within Healthcare Support Services. You will lead audits, drive compliance improvements and report to the Head of Compliance to ensure high standards for patients, visitors and clinical teams.

You will collaborate with operational managers, support external inspections, promote health and safety and provide coaching on quality matters, contributing to a best-in-class patient experience.

Qualifications

• Experience in Quality Assurance, Compliance, Audit or Facilities Management.
• Audits and inspections experience.
• Strong attention to detail and analytical skills.
• Excellent communication and stakeholder management.

Responsibilities

• Leading and coordinating quality audits across Domestic, Catering and Soft FM services.
• Monitoring compliance with contractual, regulatory and company standards.
• Supporting the implementation of quality assurance frameworks and audit programmes.
• Tracking audit actions and ensuring corrective actions are completed effectively.
• Producing quality reports and analysing performance data to identify trends and opportunities.
• Supporting external inspections, audits and accreditation visits.
• Working collaboratively with operational managers and frontline teams to drive continuous improvement.
• Promoting high standards of Health & Safety, Food Safety, COSHH and Infection Prevention & Control.
• Providing guidance, coaching and support to colleagues on quality and compliance matters.

Skills

Auditing

Compliance

Quality assurance

Analytical skills

Stakeholder management

Job description

Compass Group UK & Ireland seeks a Quality Assurance Team Leader for Addenbrooke's Hospital, Cambridge, within Healthcare Support Services. You will lead audits, drive compliance improvements and report to the Head of Compliance to ensure high standards for patients, visitors and clinical teams.

You will collaborate with operational managers, support external inspections, promote health and safety and provide coaching on quality matters, contributing to a best-in-class patient experience.