Healthcare Assitant

Riverside Medical Practice; Blackwood; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Wales is looking for a dedicated Healthcare Assistant to join their team. The role involves supporting clinical staff in delivering care to patients, performing clinical observations, and participating in health promotion initiatives. Ideal candidates will have a level 3 or 4 healthcare qualification, relevant certifications, and experience in healthcare settings. You will work closely with a multidisciplinary team to ensure high-quality care for patients. Join us to make a difference in the community.

Qualifications

• Experience of working with the general public.
• Experience of working in a healthcare setting.
• Experience recording basic clinical observations.

Responsibilities

• Prepare and maintain environments and equipment before, during, and after patient care interventions.
• Assist in the assessment and surveillance of patients' health & wellbeing.
• Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate.

Skills

Ability to perform observations safely

Excellent verbal and written communication

Empathetic and patient-centred approach

Understanding of infection control

Education

Healthcare qualification (level 3 or 4)

Ear Syringing Certification

Spirometry Certification

Job description

To support the practice in the delivery of clinical and administrative services, working as part of the practice multi‑disciplinary team, delivering care within their scope of practice to registered patients of the practice.

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education while also supporting the administrative team on an as‑required basis.

Main duties of the job

We are looking to recruit a Healthcare Assistant to join our friendly team.

You will support the practice in the delivery of nursing services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population. The healthcare assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.

Delivering high‑quality services is essential.

About us

Riverside Medical Practice is based at Pontllanfraith Health Centre and is a busy single site practice with a stable list size of approximately 8,900 patients.

You will work alongside an excellent clinical team comprising of 4 GPs, 1 Advanced Nurse Practitioner, 2 Practice Nurses, 1 Health Care Assistant, 1 phlebotomist, and an excellent receptionist and administrative team. We also have a team of NCN/HB Allied Health Professionals working from the practice site to include a Physiotherapist, a Psychological Health Practitioner and a Pharmacist. The District Nursing Team are also based within the building along with other Health Board Allied Health Professionals and an Independent Dispensing Pharmacy also provides a service from within the building.

We provide an exceptional service and are proud to have been awarded Best GP practice in South Wales 2024 and runners up in 2023.

Job responsibilities

1. Prepare and maintain environments and equipment before, during and after patient care interventions.
2. Assist in the assessment and surveillance of patients' health & wellbeing.
3. Undertake new patient health checks.
4. Support health promotion programmes.
5. Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately.
6. Facilitate routine and 24‑hour BP monitoring, advising patients accordingly.
7. Undertake wound care, dressings and suture removal.
8. Support the practice with the management of chronic disease clinics (to include diabetic reviews and foot check).
9. Carry out BMI checks as directed.
10. Act as a chaperone as required.
11. Undertake venepuncture.
12. Carry out ear irrigation.
13. Carry out ECGs.
14. Ensure specimens are recorded and ready for onward transportation.
15. Provide support during minor operations as required.
16. Ensure all clinical rooms are adequately stocked and prepared for each session.
17. Ensure vaccine/cold‑chain storage monitoring and recording of fridges and are cleaned routinely in accordance with guidance.
18. Maintain and reorder stock and vaccines.
19. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with practice policy.
20. Deliver opportunistic health promotion where appropriate.
21. Ensure a timely recall of patients for ongoing care including disease management reviews.
22. Support monitoring and actioning of test results.
23. Action read coding and summarise medical records.
24. Other clinical tasks as required (within your scope).
25. Other admin tasks as required (within your scope).
26. Participate in practice audit as directed.
27. Participate in local initiatives to enhance service delivery and patient care.
28. Support and participate in shared learning within the practice.
29. Complete opening and closing procedures in accordance with the duty rota.

Person Specification

Qualifications

• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level.
• Ear Syringing Certification.
• Spirometry Certification.

Experience

• Experience of working with the general public.
• Experience of working in a healthcare setting.
• Experience recording basic clinical observations.
• Experience of working in a primary care environment.

Additional

• Ability to perform observations safely.
• Understanding of infection control.
• Ability to maintain accurate clinical records.
• Understanding of confidentiality, GDPR, safeguarding.
• Excellent verbal and written communication.
• Ability to work with patients of all ages and backgrounds.
• Empathetic and patient‑centred approach.
• Reliable, flexible, and organised. Willing to work outside of core office hours.
• Ability to work independently and as part of a multi‑disciplinary team.
• Calm under pressure.
• Motivated and willing to learn.
• Commitment to equality, diversity, and inclusion.
• Ability to speak Welsh or willingness to work towards basic Welsh skills (in line with Welsh Language Standards).
• Knowledge of NHS Wales vaccination & screening programmes.
• Understanding of primary care environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.