Healthcare Assistant - Shouldham ward

Queen Elizabeth Hospital; King's Lynn; On-site; GBP 22,000 - 25,000; Full time

Job summary

The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust is seeking a motivated Band 3 Healthcare Assistant to join the Cancer Care Unit. This 12-bed unit collaborates with Haematology and Oncology teams to provide specialist care for cancer and haematological conditions, including chemotherapy and supportive therapies.

You will support the nursing team, ensuring compassionate, person-centred care throughout the patient journey.

Qualifications

• Support nursing team in delivering high-quality patient care.
• Adhere to Trust infection control procedures.
• Capable of working under supervision of a Registered Nurse.
• Demonstrate compassion and effective communication with patients and relatives.

Responsibilities

• Deliver care as specified within the Trust's core task list for Healthcare Assistant.
• Report to Registered Nurse any patient changes or concerns.
• Respond to clinical emergencies to ensure appropriate care.
• Assist in the admission process under supervision of the Registered Nurse.
• Provide and deliver a high standard of individualised personal nursing care.
• Accurately document all care, countersigned by a Registered Nurse.
• Prepare patients and equipment for treatment as directed by the Registered Nurse.
• Keep the clinical area clean and tidy and maintain a safe environment.
• Chaperone or escort patients as directed, support relatives in the care pathway.
• Assist with the discharge process as directed by the Registered Nurse.

Skills

Communication skills

Teamwork

Patient care

Job description

A Vacancy at The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust. We are looking for a highly motivated, caring, and flexible Band 3 Healthcare Assistant to join our dedicated Cancer Care Unit team. Our 12-bed unit works closely with the Haematology and Oncology teams, providing specialist care to patients with cancer and haematological conditions. We care for patients receiving chemotherapy and other systemic anti-cancer treatments, as well as those requiring supportive therapies, blood transfusions, symptom management, and palliative care. This is a rewarding opportunity to work in a specialist area where compassion, dignity, and person-centred care are at the heart of everything we do. The successful candidate will support the nursing team in delivering high-quality care and ensuring patients have the best possible experience throughout their treatment journey. We are seeking an enthusiastic individual with excellent communication skills, a positive attitude, and a commitment to providing outstanding patient care. You will be supported to develop your knowledge and skills within this specialist environment while working as part of a friendly and experienced multidisciplinary team. If you are passionate about caring for patients and would like to make a real difference in their lives, we would love to hear from you. To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.

• To deliver care and carry out duties as specified within the Trust's approved core task list for Healthcare Assistant.
• To report to Registered Nurse any patient who gives cause for concern or any observed changes in the patient's condition.
• To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
• To participate in the admission process under the supervision of the Registered Nurse
• Provide and deliver a high standard of individualised personal nursing care.
• To report all care that has been given to patients within the team to a Registered Nurse.
• To accurately document all care delivered to patients, countersigned by a Registered Nurse always maintaining confidentiality.
• To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by the Registered Nurse.
• To keep the clinical area clean and tidy maintaining a safe environment.
• To adhere to Trust infection control procedures demonstrating an understanding of cross infection.
• To chaperone for patients or escort patients to other clinical departments under the direction of the Registered Nurse.
• To support relatives under the guidance of a Registered Nurse.
• To assist with the discharge process for patients as directed by Registered Nurse.

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken. Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond. At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs. We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships. We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too. To always work under the direction and supervision of the registered nurse (RN), working to support and assist the delivery of, high quality, safe, dignified and compassionate healthcare, to all patients. This role requires you to practice and adopt the National 6 C's which are Care, Compassion, Communication, Commitment, Competence and Courage. The 6Cs of nursing stand for the professional values and behaviours and commitment to always deliver excellent care. Each value is equal, not one is more important than the other. They focus on putting the person being cared for at the heart of the care they are given. At The Queen Elizabeth Hospital we consistently practice and look after patients with dignity and compassion.