Healthcare Assistant- Sexual Health

HCRG Care Group; Royal Leamington Spa; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider focused on sexual health is seeking a dedicated Sexual Health Healthcare Assistant in Leamington Spa. The role includes conducting clinical tasks, maintaining patient confidentiality, and providing education on sexual health. Applicants should have NVQ Level 2 in Health & Social Care and strong communication skills. The position offers a salary between £24,486.00 – £26,155.50 and flexible working hours.

Benefits

Salary £24,486.00 – £26,155.50

Free tea, coffee, and milk

Access to discounts via My Reward Hub

Support for mental and physical wellbeing

Access to career development opportunities

Encouragement for innovative ideas

Qualifications

• Recent experience working in a patient-facing or customer service setting.
• Understanding of confidentiality, privacy, and dignity in care.
• Awareness of equality, diversity, and inclusive practices.

Responsibilities

• Conduct non-invasive clinical tasks such as taking patient histories.
• Assist with tests including phlebotomy and urinalysis.
• Provide advice and education to patients regarding safe sex practices.

Skills

Excellent verbal and written communication

Ability to provide individualized, empathetic care

Strong organizational skills

Calm under pressure

Attention to detail

Education

NVQ Level 2 in Health & Social Care

Care Certificate (desirable)

Job description

We are seeking a dedicated and compassionate Sexual Health Healthcare Assistant to join our team at the Coventry and Warwickshire Sexual Health Hub. As a Healthcare Assistant, you will play a vital role in supporting the delivery of high-quality sexual health services to our diverse patient population. Your responsibilities will include conducting non-invasive clinical tasks, such as taking patient histories, processing samples, and offering valuable information and advice on sexual health matters. You will also be instrumental in maintaining patient confidentiality, ensuring a safe and respectful environment, and helping patients access appropriate care and treatment.

We have various hours available, this role does require flexibility, as travel to various locations across the service in Coventry and Warwickshire will be expected.

Main duties of the job

Following completion of any relevant training, completion of competencies, and with support the post holder will be able to;

• Follow all policies and protocols pertaining to role, reporting any concerns or issues to lead nurses/administration manager.
• Provide first point of contact to patients assessed as requiring asymptomatic screening management.
• Undertake necessary tests including phlebotomy, urinalysis and instruction to patients regarding self-testing for STIs and long‑term conditions such as HIV (where required). Be willing to undergo further training that will enhance service delivery and improve outcomes for patients.
• Undertake microscopy following approved training to support the management of clinical symptoms and report finding to the clinician responsible for care.
• Assist with the correct collection and recording of specimens.
• Offer advice and education to patients regarding safe sex practices and offer information regarding further help and advice.
• Perform condom demonstration to clients and understand the importance of education.
• Perform pregnancy testing and urinalysis following instruction from Clinical colleagues.
• Assist Clinical staff as necessary, including recording of blood pressure, height, weight and BMI.

Please see job description attached for full list of responsibilities.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular and we will have to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Qualifications

• NVQ Level 2 in Health & Social Care (or equivalent)
• Care Certificate (desirable)

Experience & Knowledge

• Recent experience working in a patient-facing or customer service setting
• Previous experience within a sexual health service (desirable)
• Understanding of confidentiality, privacy, and dignity in care
• Awareness of equality, diversity, and inclusive practices

Skills & Abilities

• Excellent verbal and written communication, particularly with patients, carers, and multidisciplinary teams
• Able to provide individualised, empathetic care to patients
• Strong organisational skills with the ability to plan and prioritise workload independently
• Attention to detail and commitment to high standards of care

Personal Qualities

• Flexible and adaptable to changing service demands, including evenings, weekends, and outreach clinics
• Calm under pressure with the ability to adjust to a fast‑paced environment
• Trustworthy, patient, and compassionate
• Professional and respectful approach to patient interactions

Other Requirements

• Full UK driving licence and access to a car for travel between clinic bases and outreach locations

Package Description

As a Sexual Health Healthcare Assistant, you’ll be part of our valued team based at our Leamington Spa Sexual Health Clinic. You will feel valued as a Sexual Health Healthcare Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £24,486.00 – £26,155.50 dependent on experience with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life emergencies and avoid overdraft fees or high interest rates
• Online and face‑to‑face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post‑trauma support, legal, debt and life management help, as well as career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year

Person Specification

General Requirements

• No duplicate application links present.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.