Healthcare Assistant - SDEC | The Shrewsbury and Telford Hospital NHS Trust

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 19,000 - 25,000; Full time

Job summary

A regional healthcare provider in Shrewsbury is seeking compassionate Healthcare Assistants to support patient care in a Same Day Emergency Centre. Ideal candidates will demonstrate strong communication skills and a caring nature. The role includes assisting with hygiene needs, recording patient observations, and providing clinical support. The Trust offers training programs and opportunities for professional development in a supportive environment.

Benefits

Robust training programme

Career progression opportunities

Qualifications

• Experience in healthcare settings preferred.
• Ability to undertake patient observations accurately.
• Understanding of manual handling techniques.

Responsibilities

• Provide support to maintain hygiene needs.
• Assist in the delivery of pressure area care.
• Escort patients to and from wards under nurse's instruction.
• Provide clinical administrative support to Registered Nurses.

Skills

Good communication skills

Caring nature

Ability to work in a multi-disciplinary team

Job description

We are a medical Same Day Emergency Centre (SDEC). We aim to see, treat and discharge patients with a variety of medical presentations the same day, in a timely manner in order to support the patient flow through acute medicine and ED. In SDEC, we are a part of the Acute Medical team.

To support the new acute floor, we are looking for caring and compassionate Healthcare Assistants to join our team. You will have good communication skills and a caring nature, with the ability to work as part of a multi-disciplinary team. In return we can offer you a robust training programme (a 2 week academy healthcare programme prior to starting in the department) as well as further training and education to progress your career with us.

Responsibilities

• Provide support to patients to maintain their hygiene needs
• Provide support to maintain their elimination needs
• Assist in the delivery of pressure area care
• Assist in the maintenance of patients nutritional and hydration needs
• Accurately undertake and record patient observations (at a frequency determined by the Registered Nurses) reporting any abnormalities immediately to a Registered Nurse
• Escort patients to and from other wards and departments under the direct instruction of the Registered Nurses
• To move patients safely using techniques taught by the Manual Handling Team, including the safe use of mechanical and non-mechanical manual handling aids
• To provide clinical administrative support to Registered Nurses
• To elevate concerns to the Registered Nurses and Doctors.

As a Trust, we are passionate about helping our staff to achieve their career aspirations, and can offer a variety of learning and development opportunities to support your continued professional development. Working with the Transforming Care Institute we can also offer in-house training such as degree/master modules, secondments and acting up opportunities.

We are an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.

For further information about this job role please see full job description and person specification.

This advert closes on Wednesday 19 Nov 2025