Healthcare Assistant - Prospect@Home

Prospect Hospice; Swindon; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a compassionate team at Prospect Hospice as a Healthcare Assistant, providing essential end-of-life care in the community. You'll support patients and families with warmth and dignity, ensuring comfort during critical times. Full-time and part-time roles available, with flexible shifts. The role emphasizes empathy, adaptability, and a commitment to quality care.

Benefits

27 days annual leave plus bank holidays

NHS pension scheme

Generous contributory pension scheme

Discounts with local retailers

Professional development support

Employee Assistance Programme

Family-friendly policies

Supportive induction and training

Free parking

Qualifications

• Experience with patients facing long-term conditions or end-of-life care is an advantage.
• Good verbal and written communication skills.

Responsibilities

• Deliver high-quality end-of-life care and emotional support to patients at home.
• Respond promptly to changing patient needs.
• Communicate sensitively with patients and families.

Skills

Communication

Empathy

Adaptability

Education

Level 2 in Health and Social Care

Level 3 in Health and Social Care

Job description

At Prospect@Home, we support people with life-limiting illnesses to remain where they feel most comfortable – at home. Our team provides expert, compassionate care that places each person and their family at the heart of everything we do.

As a Healthcare Assistant, you’ll join a close, values-led team that delivers personal, responsive care with warmth, dignity and respect. Whether supporting with physical needs or offering emotional reassurance, your presence will bring comfort at life’s most important time.

Hours: Full-time and Part-time positions available

The role will be a combination of days and nights. Night service hours are from 19:00 to 07:00 and long days from 07:00 to 19:00 (some flexibility around working split shifts in the day can be considered)

What is the role?

In this rewarding, community-based role, you’ll deliver high-quality end-of-life care and emotional support to patients in their homes, providing both planned and responsive personal care. Your responsibilities include:

• Responding promptly to changing patient needs
• Communicating sensitively with patients and families, including support after death
• Assisting patients with self-administering oral medications (as required)
• Following infection prevention protocols and ensuring a safe, respectful environment
• Working independently across the local area, while being supported by an experienced team
• Flexibility to occasionally work shifts on the inpatient unit to ensure continuity of care and maintain links across teams

The role requires independent, adaptable, and reliable working, with the ability to prioritise your workload effectively. Experience with patients facing long-term conditions or end-of-life care is an advantage but not essential.

For more information or to have a chat about the roles on offer please contact Debbie Robson, Prospect@Home Team Leader on 07779 244781.

Interviews will be held on Friday 6 June 2025

Do you have?

• Minimum Level 2 in Health and Social Care/Care Certificate
• Relevant healthcare assistant experience
• Good verbal and written communication skills
• A good awareness of your own limitations, and able to recognise the need for onward referral when needed
• A driving license and access to a car, prepared to travel throughout our defined catchment area (Swindon, Marlborough, Pewsey, Wootton Bassett, Lechlade, Fairford and Shrivenham).

It would also be great if you have:

• Level 3 in Health and Social Care
• End of life care experience

We value empathy, adaptability, and a calm, supportive presence – someone who can make a difficult time more manageable for patients and families.

What’s it like to work here?

“Working for Prospect@Home is fulfilling, you are part of a team that ‘cares & respects’ everyone. You feel valued & appreciated. You always receive support from every colleague, nothing is too much. It’s so rewarding to support end of life patients and their families in such a difficult time. I wouldn’t work anywhere else.”

Kerri, Prospect@Home Health Care Assistant

“I love that Prospect can not only offer care on the Inpatient Unit, but now we can take our knowledge and skills into the wider community and be there for our patients who wish to remain at home with their loved ones. I think we are a special team who are passionate about giving the loving care at the time when someone needs it the most. If this sounds like you then come join our Prospect Family”.

Kerrie, Prospect@Home Health Care Assistant

We offer a great range of benefits, including:

• 27 days annual leave entitlement plus bank holidays (rising with length of service)
• Membership of the NHS pension scheme is available for existing members
• Generous contributory pension scheme for all other staff
• Access to discounts with local retailers, gyms and service providers including Blue Light Discount Card
• A commitment to supporting your professional development
• Employee Assistance Programme and wellbeing team
• Family-friendly policies and practice
• Supportive induction, and training and development
• Free parking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We will review applications as they come in and therefore, we may close the vacancy before the closing date. Candidates are therefore advised to apply early.

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Prospect Hospice is a working name of Prospect Hospice Limited. Registered Office: Moormead Road, Wroughton, Swindon, Wiltshire, SN4 9BY. A company limited by guarantee registered in England and Wales (1494909) and a charity registered in England and Wales (280093)
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