Healthcare Assistant – Outpatients (Bank)

Circle Health Group; Harrogate; On-site; GBP 15,000 - 22,000; Full time

Job summary

The Duchy Hospital in Harrogate, part of Circle Health Group Limited, is seeking a Healthcare Assistant to join the Outpatients team on a bank basis. The role involves supporting patients with personal care, meals, mobility, and comfort, while assisting with basic clinical tasks under supervision.

You will help maintain clean, safe clinical areas and collaborate with nurses, doctors and admin staff to deliver high-quality patient care during busy periods or staff absence.

Qualifications

• Experience in a care or health support role is desirable.
• Good communication and compassionate approach are essential.
• Ability to follow instructions and maintain patient dignity.

Responsibilities

• Assist with personal care, feeding, mobility and dignity.
• Record routine observations after appropriate training.
• Support clinical procedures and prepare clinical areas for use.
• Work with nurses, doctors and admin teams to ensure safe patient care.

Skills

Care

Communication

Hygiene assistance

Observations

Teamwork

Education

NVQ Level 2 or 3 in Health and Social Care (or equivalent)

Job description

Healthcare Assistant – Outpatients (Bank)

Healthcare Assistant - Outpatients (Bank)
The Duchy Hospital
Bank Shifts
Salary: Up to £13.50 per hour (depending on level of experience, training and qualification)

The Duchy Hospital in Harrogate is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Healthcare Assistant to join their team of staff in theOutpatients department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Assist patients with personal hygiene, washing, dressing, toileting, oral care, and mobility needs, respecting their preferences and dignity.
• Help patients with eating, drinking, and nutritional support, including documenting intake where appropriate.
• Provide comfort and emotional support to patients and relatives, creating a caring and safe environment.
• Carry out and accurately record routine observations such as blood pressure, pulse, respiratory rate, temperature, oxygen saturation, and blood glucose levels (after appropriate training).
• Support basic clinical procedures, including wound care setup, assisting with catheter care, pressure area prevention, and mobility aids.
• Prepare and maintain clinical areas, including trolleys, beds, and equipment in readiness for patient use.
• Work collaboratively with nurses, doctors, therapists, and admin teams to support safe and efficient patient care

Applicants should meet the following criteria:

• Previous experience in a care or health support role (hospital, care home, community, or domiciliary).
• Good communication and interpersonal skills with a caring, compassionate attitude.
• Ability to follow instructions and escalate concerns appropriately.
• Basic literacy, numeracy, and IT skills.
• Physically able to undertake duties including moving and handling tasks.
• NVQ Level 2 or 3 in Health and Social Care (or equivalent qualification) desirable.
• Knowledge of safeguarding, infection control, and confidentiality procedures.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

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