Healthcare Assistant | Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare institution in Milton Keynes seeks a committed Band 3 Health Care Assistant for part-time work. The role involves assisting in Red Cell Exchange clinics, performing venepuncture, and providing support to patients with haemoglobin disorders. Strong communication skills and a dedication to patient care are essential. This opportunity offers a chance for healthcare professionals to make a significant impact on patient lives in a specialist setting.

Qualifications

• Experience in healthcare or related field is preferable.
• Ability to perform venepuncture and collect blood samples.
• Excellent communication skills and patient interaction.

Responsibilities

• Assist in delivery of Red Cell Exchange clinics.
• Maintain accurate patient records and assist with data entry.
• Act as a point of contact for patients.

Skills

Venepuncture

Patient communication

Data entry

Clinical assistance

Job description

Haemoglobinopathy Health Care Assistant (Adults)

Band 3 (part time) – Hours: 22.5 per week. The position is for three 7.5‑hour days, but we’re happy to discuss spreading the hours over more days if that suits the right candidate.

An exciting opportunity has arisen for a committed and enthusiastic Band 3 Support Worker to join the Haemoglobinopathy Service at Milton Keynes University Hospital. This role is an integral part of our specialist Red Cell team, providing care and support to patients living with haemoglobin disorders such as sickle cell disease and thalassaemia.

As part of this role, you will work closely with the Haemoglobinopathy Nurse Specialists to assist with both the clinical and administrative aspects of the service. You will support patients attending Red Cell Exchange clinics, help prepare clinic spaces, and assist in the coordination of care before, during and after procedures. The role also includes performing venepuncture and collecting blood samples, with full training and support provided if required.

You will be a key contact for patients and their families, helping to answer basic queries, signpost to appropriate services, and escalates concerns where necessary. In addition, you will contribute to maintaining accurate patient records, coordinating appointments, tracking care pathways and supporting audit and data collection work to aid service improvement.

This role cannot be sponsored.

Clinical Support

• Assist in the delivery of Red Cell Exchange clinics, preparing patients and supporting clinical staff during procedures.
• Perform venepuncture and safely transport/collect blood samples in line with trust policies.
• Support monitoring and follow‑up of patients attending the service, including observations and documentation.
• Assist with patient education and basic clinical queries within your competence.

Administrative Support

• Maintain accurate and up‑to‑date patient records and assist with data entry for patient tracking systems.
• Support the service with administrative tasks including scheduling appointments, managing clinic lists, and preparing documentation.

Communication & Coordination

• Act as a point of contact for patients, providing clear information and escalating queries appropriately.
• Liaise with the wider multidisciplinary team to ensure seamless patient care and coordination.
• Assist with follow‑up calls and patient reminders to improve clinic attendance and outcomes.

Professional Behaviour and Teamwork

• Act at all times in a professional and courteous manner.
• Ensure compliance with mandatory training.
• Participate in the Trust’s appraisal system and engage in continuous development, keeping up to date knowledge on the Healthcare Assistant’s role.
• Participate in department meetings as appropriate.
• Uphold the Trust Values.
• Promote the importance of good clinical practice, acting as an ambassador for high standards and good patient care at all times.

Interview date: 11 December 2025

We reserve the right to close posts early if we receive a sufficient volume of applications. Unfortunately only short‑listed applicants will be contacted. Candidates with a disability that meet the minimum criteria will be guaranteed an interview. Disclosure and Baring Service Checks may be required for new employees.

We are committed to equal opportunities and welcome applications from all sections of the community.

Please apply early as the job is likely to close very quickly once the maximum number of applicants is reached.

This advert closes on Wednesday 3 Dec 2025.