Healthcare Assistant in General Practice

The Ridgeway Surgery; Harrow; On-site; GBP 21,000 - 26,000; Full time

Job summary

A healthcare practice in Harrow is looking for a Healthcare Assistant to support high-quality patient care. The role involves performing clinical tasks such as taking blood samples, managing chronic disease monitoring, and ensuring accurate patient records. Ideal candidates will have excellent communication skills, a Care Certificate, and prior experience in a clinical setting. Flexible hours are available in a supportive environment focused on education and patient care.

Benefits

Competitive rate

Flexible hours

Support for ongoing training

Qualifications

• Experience as a Healthcare Assistant in a clinical setting.
• Evidence of up-to-date mandatory training.
• Ability to take bloods and perform basic observations.

Responsibilities

• Support the delivery of high-quality patient care with clinical duties.
• Perform phlebotomy, ECGs, vaccinations, and health checks.
• Maintain accurate clinical documentation and communication with patients.

Skills

Excellent communication skills

Attention to detail

Teamwork

Initiative

Leadership

Education

Care Certificate

NVQ Level 2 or 3 in Health and Social Care

Tools

EMIS Web

Job description

Healthcare Assistant in General Practice

This is an opportunity to join our well established friendly practice.

We are fortunate to have a highly skilled and supportive clinical team which already includes our friendly practice nursing team and an existing healthcare assistant. We are teaching and training practice, and learning and education are at the heart of everything we do. We are rated good for CQC with Outstanding in Responsiveness and can offer a competitive rate, and flexible hours.

Main duties of the job

We are looking for a friendly and motivated Healthcare Assistant (HCA) to join our busy GP practice team. Ideally the candidate should be able to work all day Thursdays and Friday afternoons. The successful candidate will support the delivery of high-quality patient care by carrying out a range of clinical duties, including taking blood samples (phlebotomy), measuring blood pressure, performing ECGs, and undertaking NHS Health Checks. You will also assist with vaccinations and injections (such as flu and B12), support chronic disease monitoring, and help maintain accurate clinical records. The role requires excellent communication skills, attention to detail, and a caring approach to patients. Previous experience in a primary care setting and relevant qualifications are desirable.

About us

Overview of your organisation

We are surgery renowned for excellent patient care, innovation and education. We look after 15000 patients in a large multi-professional dynamic and caring team, including 4 partners, working across our main and branch surgery, and GP Extended Access Hub. We delivered Harrow's COVID-19 Hub during the pandemic and we have been proud of the way we have supported the borough by delivering these services. We are a training practice and enjoy the benefit that having undergraduate and GP registrars to enhance all of our learning. We are happy to support doctors who are interested in pursuing training. We offer a full range of PMS services backed by a knowledgeable and approachable clinical team who enjoy sharing their skills so we support each other and enjoy learning together. We are proud of our clinical standards, demonstrated by very high QOF achievement and Good across CQC domains and Outstanding in the domain of responsive and for all population groups. We have a strong team of nurses, pharmacists, paramedics HCAs including community-based nurses who support frail and complex patients in an innovative role. We pride ourselves on being flexible and our team are actively involved in CCG, PCN, LMC, local networks, RCGP and Health Education England. We have a thriving and effective patient group who take an active role in planning the future of the practice.

Job responsibilities

BASED AT: The Ridgeway Surgery REPORTS TO: Practice Manager / GP Partners

Job description

Job responsibilities

JOB TITLE: Healthcare Assistant

BASED AT: The Ridgeway SurgeryREPORTS TO: Practice Manager / GP Partners

Job Summary

The Healthcare Assistant (HCA) will support the delivery of safe, effective, and high-quality patient care within the practice. Working under the supervision of a registered healthcare professional, the post holder will perform a range of clinical duties including phlebotomy, blood pressure measurement, ECGs, NHS Health Checks, vaccinations (such as flu and B12), and general health promotion. The HCA will contribute to the smooth running of the practice, maintaining high standards of infection control, record keeping, and patient care.

Key ResponsibilitiesClinical Care

• Undertake and accurately record physiological measurements including blood pressure, pulse, temperature, height, weight, and BMI.
• Perform venepuncture, ECGs, NHS Health Checks, and administer flu and B12 injections (following appropriate training and competency assessment).
• Prepare and maintain clinical environments and equipment before, during, and after patient care.
• Support chronic disease management and health promotion initiatives.
• Maintain accurate and timely clinical documentation using EMIS and other systems.

Communication

• Communicate effectively and sensitively with patients, carers, and colleagues.
• Recognise and adapt communication methods to meet individual patient needs.
• Liaise with the wider multidisciplinary team to ensure coordinated, patient-centred care.

Governance and Quality

• Follow practice policies, protocols, and infection control procedures.
• Contribute to quality improvement activities such as audits and service development.
• Identify and manage risks appropriately, escalating concerns when necessary.
• Maintain confidentiality at all times and uphold patient privacy and dignity.

Personal and Professional Development

• Participate in induction, mandatory training, and relevant CPD opportunities.
• Hold the Care Certificate and demonstrate competence across core skills for healthcare support workers.
• Engage in annual appraisal and take responsibility for ongoing learning and competence.
• Work within scope of practice and under the supervision of a registered professional.

Health, Safety, and Equality

• Adhere to all health and safety policies and promote a safe working environment.
• Understand safeguarding principles and local referral pathways for vulnerable adults and children.
• Treat all patients and colleagues with respect, valuing diversity and individual differences.

Other Duties

• Undertake any other reasonable duties required to support the smooth and effective operation of the practice.

Person Specification

• Excellent communication and interpersonal skills, with the ability to engage patients in discussions about their care.
• Ability to work independently and as part of a team, demonstrating initiative and leadership when needed.
• Committed to ongoing professional development and continuous learning.
• Familiarity with EMIS Web

Qualifications

• Care Certificate (required)
• Evidence of up-to-date mandatory training (e.g. infection control, CPR, safeguarding)
• Phlebotomy / other evidence of training certificates
• NVQ Level 2 or 3 in Health and Social Care

Experience

• Previous experience working as a Healthcare Assistant in a GP practice, community, or similar clinical setting
• Experience taking bloods, blood pressure, and basic observations
• Experience performing ECGs, NHS Health Checks, and administering vaccinations (e.g. flu, B12)
• Familiarity with chronic disease management or health promotion
• Familiar with EMIS Web
• Paediatric Phlebotomy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.