Healthcare Assistant in Developmental Paediatrics Team

HCRG Care Group; Chertsey; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in Chertsey is seeking a dedicated Health Care Assistant to support children with developmental needs and their families. This role involves assisting in medical assessments, managing safeguarding processes, and providing high-quality care under the guidance of paediatricians and therapists. The ideal candidate is resilient, communicative, and well-versed in working with children. A competitive starting salary and a supportive environment for professional development are offered.

Benefits

Starting salary from £24,486 (FTE)

Free tea, coffee and milk

Access to discounts through My Reward Hub

Wages accessed as earned

Online and face-to-face wellness support

Continuing professional development opportunities

Innovation funding for ideas

Qualifications

• Experience working with children or young people in care, education or health settings.
• Understanding of child development, play, and interaction.
• Fluency in written and spoken English.

Responsibilities

• Support and liaise with Developmental Paediatricians and multi-professional teams.
• Manage child protection and safeguarding processes.
• Assist in clinical observations and administrative tasks.

Skills

Communication skills

Flexibility

Emotional resilience

Team player

Administrative skills

Education

Good general education with Care Certificate or willingness to achieve

NVQ Level 3 in Health, Care, or related field (desirable)

Tools

Microsoft Office

Clinical systems (e.g., EMIS, Accurx, ICE, PACS)

Job description

We are seeking a dedicated and compassionate Health Care Assistant to join our Developmental Paediatrics Team. This rewarding role supports children and young people with developmental needs and their families, working closely with paediatricians, therapists, and other health professionals. You will assist in the delivery of high-quality care, contribute to assessments and clinics, and help ensure every child receives the support they need to reach their full potential. This position offers an excellent opportunity to develop your skills within a supportive, multidisciplinary environment focused on improving outcomes for children across Surrey.

Responsibilities

• Support and liaise effectively with Developmental Paediatricians, Specialist Nurses, and multi-professional teams.
• Manage the child protection and safeguarding process, including liaison with Paediatricians and Social Workers, report preparation, data entry, and chaperoning during medicals.
• Welcome and support children and families attending medical assessments, providing reassurance during times of stress.
• Assist in Paediatrician and Specialist Nurse-led clinics, including clinical, administrative, and chaperone duties.
• Carry out clinical observations such as height, weight, and blood pressure measurements; engage children in play to support assessments.
• Perform phlebotomy (following training) in line with policy.
• Undertake administrative tasks including appointment booking, record management, data entry, correspondence, and stock control.
• Access, record, and distribute clinical results and test information.
• Support collection of patient feedback, data capture, audits, and infection prevention compliance.
• Participate in regular safeguarding and clinical supervision and maintain up-to-date mandatory training.

Qualifications

• Good general education with a Care Certificate (or willingness to achieve).
• Experience working with children or young people in care, education, or health settings.
• Understanding of child development, play, and interaction.
• Strong administrative and IT skills, including Microsoft Office.
• Flexible, adaptable, and able to manage changing priorities.
• Emotionally resilient and able to work with sensitive or distressing situations.
• Effective team player with good communication and time management skills.
• Professional, reliable, self‑motivated, and driven to achieve.
• Fluent in written and spoken English.

Desirable

• NVQ Level 3 (Health, Care, or related field).
• NHS or safeguarding experience.
• Familiarity with clinical systems (e.g. EMIS, Accurx, ICE, PACS).
• Proficient in Excel and data analysis.
• Innovative with a commitment to service improvement.
• Phlebotomy training or willingness to train.

Other Requirements

The successful applicant will need to be a car driver and have access to a car insured for work purposes.

Salary and Benefits

• Starting salary from £24,486 (FTE) with access to our group pension.
• Free tea, coffee and milk at your base location.
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you.
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates.
• Online and face‑to‑face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post-trauma support, legal, debt and life management help, as well as career coaching and counselling.
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise.
• An open and just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ring‑fenced innovation funding each year.