Healthcare Assistant/Healthcare Support Worker - Primary Care

NHS; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare clinic in Cardiff is seeking a part-time HCA/HCSW to deliver high-quality patient-centered care. The ideal candidate will have essential qualifications in primary care support and experience within a GP surgery. Responsibilities include clinical duties such as phlebotomy, and administrative tasks. This is a permanent position offering flexible hours and a supportive team environment.

Benefits

NHS Pension Scheme

Qualifications

• Experience working in a GP surgery.
• Compliant with the HCSW Code of Conduct.

Responsibilities

• Perform phlebotomy and blood pressure checks.
• Administer injections and manage chronic diseases.
• Conduct general housekeeping duties in clinical areas.

Skills

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Commitment to patient confidentiality

Education

Agored Cymru Level 3 Diploma in Primary Care Health Care Support

Tools

EMIS clinical system

Job description

Job Summary

Cathays Surgery is seeking an experienced HCA/HCSW to join our vibrant, patient focused and innovative practice committed to the delivery of high-quality, person-centred care. If you are looking for an exciting new opportunity within a friendly, welcoming environment, this may be the ideal role for you.

Hours/Salary

Permanent position 2 mornings per week. Salary negotiated on experience. NHS Pension Scheme.

Main duties

Clinical Duties (dependent on training/experience)

• Phlebotomy
• BP checks
• ECG
• B12 injections
• Flu/pneumococcal/shingles immunisation
• Repeat dressing of wounds after assessment by a qualified nurse
• Suture removal
• INR checks
• Learning disability checks
• GP lifestyle advice and smoking cessation advice
• Chronic disease management – carry out diabetic checks pre nurse review

Additional tasks may be requested.

Administrative duties

• Stock check and ordering
• Cleaning, checking and calibration of equipment
• Stocking up clinical rooms and emptying clinical waste bins
• General housekeeping (tidying storerooms and clinical rooms, disposing of out of date stock, reporting to the appropriate person, putting stock and equipment away)
• Taking on specific roles as discussed with the team, e.g. flu champion

Desirable

Knowledge of EMIS computer system.

About Us

• We have 5 experienced doctors supported by an excellent clinical and administrative team.
• We are an experienced practice committed to the teaching and training of medical students from Cardiff University.
• We use EMIS clinical system.
• We are part of the South Easter Cluster (Collaborative) comprising 8 practices. The surgery is located close to the city centre in the Cathays area with a mixed demographic and easily accessible by public transport.
• We hold regular informal clinical team meetings in addition to an open-door policy for mentoring and advice.

Details

Posted: 10 November 2025

Pay scheme: Salary depends on experience.

Contract: Permanent, Part-time working pattern.

Reference number: A0410-25-0001

Job location: 137 Cathays Terrace, Cardiff, CF24 4HU

Person Specification

Essential Qualifications

• Agored Cymru Level 3 Diploma in Primary Care Health Care Support or equivalent accredited modules
• Experience working in a GP surgery
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Commitment to patient confidentiality and professional standards
• Compliant with the HCSW Code of Conduct

Desirable

• Experience using EMIS clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) is required to check for any previous criminal convictions.

Employer Details

Employer name: Cathays Surgery

Address: 137 Cathays Terrace, Cardiff, CF24 4HU

Website: https://www.cathayssurgery.co.uk/