Healthcare Assistant - Florence Nightingale Ward

Mid and South Essex NHS Foundation Trust; Basildon; On-site; GBP 20,000 - 30,000; Full time

Job summary

A healthcare organization in Basildon is seeking a dedicated individual to provide patient-centered care. The role involves assisting with clinical procedures and supporting patients throughout their journey in the hospital. Ideal candidates should have excellent communication skills and a genuine passion for patient care. This position promotes teamwork and maintaining the dignity and comfort of patients.

Qualifications

• Ability to provide pressure area care and support during clinical procedures.
• Capacity to recognize and report abnormal skin conditions.
• Skill in assisting patients receiving end-of-life care.

Responsibilities

• Provide high-quality, patient-centred care under supervision.
• Assist patients and carry out clerical tasks as directed.
• Promote the corporate image of the Trust.

Skills

Excellent communication skills

Empathy

Patient care passion

Job description

Role Overview

In this rewarding role, you'll work closely with our multidisciplinary team to deliver high‑quality, patient‑centred care under the supervision of registered nurses. You'll play a key part in supporting patients throughout their hospital journey, ensuring comfort, dignity, and safety at all times.

Your responsibilities will include providing pressure area care, recognising and reporting abnormal skin conditions, assessing and escalating pain concerns, and supporting patients receiving end‑of‑life care. You will also assist during clinical procedures, prepare equipment for aseptic techniques, carry out simple wound dressings, record ECGs, and help orient patients to the ward environment.

Key Responsibilities

• Demonstrate a courteous and helpful approach to patients, relatives and visitors in the clinical area.
• Carry out assigned clerical tasks as directed by a registered nurse.
• Promote the corporate image of Mid and South Essex NHS FT to all individuals, groups, and organizations, both within the Trust and externally to the community at large.
• Participate fully as a team member, sharing knowledge and information and supporting colleagues, to promote a cohesive ward team and the achievement of team objectives.
• Report untoward incidents and any other relevant information to a registered nurse immediately.
• Inform a registered nurse if asked to carry out a task which the individual does not have the training or capacity to do.
• Attend to the personal needs of patients/clients by undertaking tasks that encourage self‑care, maintain privacy and dignity, and respect cultural and spiritual needs at all times.

As a valued member of our team, you'll help maintain the smooth running of the ward, work collaboratively with colleagues, and consistently demonstrate our Trust values – Excellent, Compassionate, Respectful.

This role is ideal for someone with excellent communication skills, empathy, and a genuine passion for patient care. If you're ready to take the next step in your healthcare career, we'd love to hear from you!