Healthcare Assistant Continence Team

Kent Community Health NHS Foundation Trust; Ramsgate, Maidstone; On-site; GBP 24,000 - 27,000; Full time

Job summary

A health service provider in Ramsgate is looking for a Healthcare Assistant to join the Continence Team. This role involves supporting bladder and bowel care for adults, acting as a patient advocate, and working closely with various healthcare teams. Candidates must have relevant qualifications and experience in healthcare settings, as well as a valid UK driving licence. This position offers both full-time and part-time options.

Qualifications

• Experience as a Healthcare Assistant in health or social care settings.
• Knowledge of up-to-date clinical practice.
• Full UK Driving Licence required.

Responsibilities

• Support the provision of high-quality bladder and bowel care.
• Act as an advocate for patients with bladder and bowel dysfunction.
• Work within local eligibility criteria.

Skills

Sound communication skills

Ability to use own initiative

Ability to organise own work

Education

Relevant level 3 qualification (NVQ/QCF)

Functional Skills at Level 2

Tools

Microsoft Office

Job description

Healthcare Assistant – Continence Team

Closing date: 08 December 2025

We are looking for a Healthcare Assistant to join our Continence Service working within the Product Delivery Team.

The Product Delivery Service is a specialist team that assesses and processes referrals for continence products. The team works closely with the home delivery contract product supplier and the Home Delivery Transport Team.

The product delivery team assesses, authorises and processes product requests received via referrals from the Continence/Bladder & Bowel Service, Community Nursing Teams, Residential & Nursing Homes and other professionals.

Main duties

As a Band 3 Healthcare Assistant within the team you will support the provision of high‑quality bladder and bowel care for adults in Kent, mainly through the reassessment of product processes for the product delivery service/Kent continence service.

You will act as an advocate for patients with bladder and bowel dysfunction in a person‑centred approach to ensure care is delivered that meets NICE guidance and standards, whilst working within local eligibility criteria.

Additional Working Pattern: Full time / part time / shared hours with community nursing covering M‑F 0800‑1700 – express wishes on application form.

About us

Rated ‘outstanding’ by the CQC, we are passionate about delivering high standards of patient care and excellent services to improve the health of our communities. Our values are compassionate, aspirational, responsive, and excellent.

We are committed to equity, diversity and inclusion, which leads to better patient care and a happier workforce. We welcome applications from people with varied backgrounds, perspectives and experiences.

We ask for information about your protected characteristics on our application forms to support diversity data collection, which is not visible to interviewers unless you choose the guaranteed interview scheme due to disability.

We support flexible working arrangements to meet the needs of staff and patients.

See where you can go with our career pathways.

Job responsibilities

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB).

As a community trust many of our roles require individuals to be able to drive. If you are unable to drive due to a disability, please contact the Recruitment Team.

We require a full UK driving licence where driving is a requirement of the role.

The job description and person specification give you all the information you need about this role. Please review the person specification and indicate how your experience meets the criteria.

We will contact you if you have questions. Our recruiting manager will be happy to hear from you.

At KCHFT we strongly encourage colleagues who have direct or social contact with patients to be fully vaccinated.

We wish you the best of luck. We can’t wait to meet you!

Person Specification

Qualifications

• Relevant level 3 qualification (NVQ / QCF Diploma or certificate of care / Advanced apprenticeship) or equivalent
• Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A‑C or equivalent in English and Maths)
• Full UK Driving Licence

Experience

• Experience as a Healthcare Assistant / Worker in a health or social care setting
• Experience with Microsoft Office and a variety of IT packages (E‑Pay / E‑Roster / AT‑P / CIS)
• Experience working as part of a team
• Experience within community healthcare setting
• Experience within NHS healthcare setting
• Continence Assessments

Knowledge

• Awareness of developments in the NHS
• Knowledge of up to date clinical practice
• Understands the role and remit of Unregistered worker

Skills & Abilities

• Sound communication and interpersonal skills (verbal and written)
• Ability to use own initiative
• Ability to organise own work

Personal Attributes

• Ability to work under pressure

Ability to Manage

• Ability to prioritise care delivery in a professional manner, taking into account Trust policies and procedures
• Ability to manage own time effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the D&B Service.

Location & Compensation

Exchange House

£24,937 to £26,598 a year pro‑rate per annum

Contract

Permanent

Working pattern

Full‑time, Part‑time

Reference number

846‑7494897‑CF‑A

Job locations

Exchange House