Healthcare Assistant Community Team

obama-weather.com; West Midlands; On-site; GBP 25,000 - 27,000; Full time

Job summary

A community health service provider is seeking compassionate individuals for palliative care roles. Responsibilities include direct patient care, assisting with daily living activities, and monitoring patient health. Required qualifications include a Level 3 Diploma in Health and Social Care. This role offers flexible hours and requires a valid UK driving licence.

Qualifications

• Valid driving licence required.
• Eligibility to work in the UK is mandatory.
• Must be confident working alone and part of a team.

Responsibilities

• Provide direct patient care in accordance with care plans.
• Assist patients with daily living activities.
• Monitor and record vital signs and health status.

Skills

Good communication and organisational skills

Ability to work on own initiative

Venepuncture (or work towards)

Vital signs assessment

Maintaining accurate and detailed patient records

Education

RQF Level 3 Diploma in Health and Social Care

Job description

Job Summary

To provide quality, holistic care to palliative and end of life patients in their own home as well as supporting their family and carers. Our service offers support 7 days a week, 365 days a year to enable patients to remain in their own home if this is their preference. The role is integrated into St Giles community services provision.

Main Duties

This role requires the post holder to have a flexible approach to ensure the holistic needs of the patient and their carers are met. The support that you would be required to provide includes personal care visits, clinical interventions and observations as well as emotional support for our patients and their carers and respite sits.

About Us

St Giles Hospice is a registered charity founded in 1983 by the Reverend Paul Brothwell, originally to improve the care of local people dying with cancer. We now support patients, and their loved ones, living with a terminal illness. Our dedicated team provides individually-tailored care, free of charge, either at the hospice or in patients own homes across our communities. We spend close to £10 million a year providing our specialist services. With just 18% of this funded by the Government, we rely heavily on donations and income generation from the local community.

Details

Date posted: 10 October 2025
Pay scheme: £25,263.19 to £26,651.49 a year pro rata for part time hours (+ enhancements where applicable)
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: B0379-474
Job locations: Fisherwick Road, Whittington, Lichfield, Staffordshire, WS14 9LH

Job Responsibilities

• Providing direct patient care in accordance with the District Nurse care plan and/or instructed by an appropriate healthcare professional. Liaising with other health care professionals involved in the patient's care.
• Facilitating early discharge from hospital or hospice and preventing unnecessary admission to hospital.
• Assisting patients with daily living activities, ensuring physical care is delivered with dignity and respect for the individual, always ensuring their safety.
• Ensuring patient records are completed for each visit on SystmOne, maintaining high standards of record keeping.
• Monitoring, recording and reporting vital signs and other physical indicators to assess overall health status.
• Clinical duties include blood glucose testing, urinalysis, catheter care, collection of urine specimens, simple wound care and venepuncture.
• Providing support and guidance to family and carers to enable them to gain knowledge to care for the patient and to access relevant services as they approach end of life.
• Maintaining excellent communication with patients, relatives and members of the MDT regarding all aspects of care demonstrating a variety of communication skills.
• Contributing to the reduction of healthcare acquired infection with a high standard of infection control practice.
• Supervising less experienced Healthcare Assistants to maintain core competencies.
• Attending mandatory training, education programmes and developing clinical competence.

Qualifications

• RQF Level 3 Diploma in Health and Social Care, or QCF Level 3 in health and social care, or NVQ Level 3 in health and social care.

Experience

• Knowledge of health and safety issues.
• Competent in the key aspects of clinical observations for HCAs.
• Knowledge of health care terminology.
• Previous experience in primary care (desirable).
• Palliative/hospice care experience (desirable).
• Previous experience in healthcare/domiciliary care (desirable).

Essential Other Requirements

• Valid driving licence.
• Eligibility to work in the UK.
• No sponsorship licence; unable to accept sponsorship requests.

Personal Attributes

• Confidence to work alone and as part of a team.
• Willingness to work unsocial hours across hospice departments.
• Flexible approach.
• Sensitive, caring and empathetic.
• Team player.
• Able to work under pressure.
• Collaborative.
• Ambassador for St Giles Hospice.

Skills

• Good communication and organisational skills.
• Ability to work on own initiative.
• Venepuncture (or work towards).
• Vital signs assessment.
• Maintaining accurate and detailed patient records.
• Ability to know when and how to escalade concerns.
• Standard computer skills with ability to use common software applications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

St Giles Hospice
Fisherwick Road, Whittington, Lichfield, Staffordshire, WS14 9LH
Website: https://www.stgileshospice.com/