Healthcare Assistant - Community Diagnostic Centre

NHS; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Part time

Job summary

A not-for-profit health organization in York is seeking a Bank Healthcare Assistant for the Community Diagnostics Centre. The role involves providing care under nurse supervision, assisting with clinical tasks, and ensuring patient safety. Applicants should have a healthcare qualification, compassionate communication skills, and some experience in a healthcare setting. Join a team committed to patient-centered care and service improvement.

Qualifications

• Minimum 1 year of healthcare experience required.
• Ability to record accurate clinical notes and interpret ECGs.
• Experience working in a primary care environment is preferred.

Responsibilities

• Provide care under the supervision of a registered nurse.
• Assist with clinical duties like observations, ECGs, and venepuncture.
• Communicate effectively with patients and team members.

Skills

Communication skills

Time management

Interpersonal skills

Clinical note recording

Education

Healthcare qualification (level 3 or 4)

HCA Care Certificate

Tools

ECG recording tools

Office and Outlook

Job description

Healthcare Assistant - Community Diagnostic Centre

This is anexciting opportunity to join the Nimbuscare team in the role of Bank HealthcareAssistant, to support the Nimbuscare team in the delivery of our services atthe Community Diagnostics Centre.

Main duties of the job

TheHealthcare Assistant (HCA) will provide specific care to a group of patientsunder the guidance and supervision of a registered nurse or allied healthprofessional. The HCA will work in the CDC.

TheHealthcare Assistant will deliver and assist clinical staff in the provision oftreatment, preventative care, health promotion and patient education whilstalso supporting the administrative team on an as-required basis.

TheHealthcare Assistant will be expected to become proficient and competent intheir area of practice by undertaking competency assessments specific to thearea of clinical practice. The HCA will promote optimum independence andindividualised client centred care to a delegated caseload.

About us

About Us

Nimbuscare is a not-for-profit organisation that aims to be a collaborative and agile provider that cares for its people and patients. Nimbuscare is based in York and is owned by all the practices in the city, however we deliver services over a wider footprint.

Who are we

We deliver Urgent Care services in collaboration with the hospital and GP practices in York, Scarborough, Whitby, Malton and Selby. We also provide community-based frailty care, which focuses on treating people in the community where we can. We also aim to shift services into the community where possible, for example our community diagnostic centres run in partnership with the Acute Trust.

We are committed to contributing towards a better NHS based on equity, fairness, innovation, collaboration and quality.

We are part of the system, and we are here to stay.

Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.

As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview.

Please note Nimbuscare does not hold a license to sponsor any visa applications and we are unable to provide any advice about visas

Job responsibilities

Job Title: Healthcare Assistant Community Diagnostic Centre (CDC)

Contract Type: Bank hours

Duties and Responsibilities:

The duties and responsibilities to be undertaken may include any or all the items in the following list. Duties may be varied from time to time under the direction of the Clinical Lead

To contribute to the on-going assessment of a patient by completing the appropriate documentation.

To undertake, and report back on delegated clinical activities that have previously been signed competent. e.g., observations to include ambulatory blood pressure monitoring, ECG recording and interpretation, venepuncture.

To enable patients/carers to make most effective use of resources within the service by ensuring they receive up-to-date information sheets, responding to any questions constructively.

To pass onto/seek assistance from other colleagues, promptly, any questions that you are unable to resolve.

To assist with general duties appropriate to the clinical area as required.

To use clinical judgement and skills to report any untoward changes in carers or clients health status immediately to the relevant team member, GP, Nurse or emergency services if appropriate.

To plan and implement straightforward tasks and work guided by standard operating procedures and protocols and undertake roles/duties as delegated by a nurse.

Identify and promote best practice

Understand and continually make connections between patient experience, quality, safety and efficiency objectives to ensure the organisation delivers ambitious and sustainable improvement.

Develop excellent relationships with staff at all levels, colleagues, divisional clinical and management teams across primary and community care.

Business responsibilities:

Maintain ethos and culture of Nimbuscare

Positively promote Nimbuscare

Attend in-house governance, educational and staff meetings as appropriate.

To build and maintain relationships with other healthcare professionals.

Learning and development:

You will participate in any training programme implemented by Nimbuscare as part of this employment, such training to include:

Participation in individual performance reviews, including maintaining a record of own personal and/or professional development.

Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.

Disseminate learning and information gained to other team members to share good practice and inform others about current and future developments.

Undertake mandatory and statutory training as required.

Understand own role and scope in the organisation and identify how this may develop over time.

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

Accept delegation from senior staff, prioritise own workload and ensure effective time management strategies are embedded in own practice.

Participate in team activities that create opportunities to improve patient care.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Participate and support local projects as agreed with the management team.

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties.

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health or other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

Confidentiality

In the performance of the duties outlined in this Job Description, you may have access to confidential information relating to patients and their carers, Nimbuscare staff and other healthcare workers. You may also have access to information relating to Nimbuscare as an organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of Nimbuscare may only be divulged to authorised persons in accordance with Nimbuscare policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

You will assist in promoting and maintaining their own and others health, safety and security as defined in the Nimbuscare Health & Safety Policy, to include:

• Using personal security systems within the workplace according to guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Equality and Diversity:

You will support the equality, diversity and rights of customers, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Nimbuscare procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

The post-holder will strive to maintain quality within Nimbuscare, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Effectively manage own time, workload and resources.
• Work within own limitations and experience.
• Be aware of and co-operate with audit.
• Work effectively with individuals in other agencies to meet patients needs.
• Always be professional.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Other:

This job description is neither exhaustive nor exclusive and will be reviewed periodically. You are required to carry out any duties that may reasonably be requested by the Directors.

Person Specification

• Polite and confident
• Flexible and cooperative
• Motivated
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Able to communicate effectively and understand the needs of the patient
• Commitment to ongoing professional development
• Punctual and committed to supporting the team effort

Qualifications

• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
• Previous completion of the HCA Care Certificate - as detailed within GP Mythbuster No 57 - HCAs in General Practice

Experience

• Minimum 1 year:
• Experience of working with the general public
• Experience of working in a healthcare setting
• Experience of working in a primary care environment

Clinical knowledge and skills

• Recording ECGs 12 lead and 3 lead
• Venepuncture
• New patient medicals, including height, weight, BP, pulse
• Chaperone procedure
• Ability to record accurate clinical notes
• Interpretating ECGs
• Ambulatory Blood Pressure Monitoring

Other requirements

• Occupational Health clearance
• Flexibility to work outside core office hours

Skills

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure
• Competent in the use of Office and Outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.