Healthcare Assistant

Catalyst Care Group; Wrexham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community healthcare service provider in Wrexham is seeking a compassionate Healthcare Assistant (HCA) to deliver high-quality mental health care in patients' homes. The ideal candidate will have experience in healthcare settings and must possess a driving license. The role requires excellent communication skills and a commitment to compassionate care, making a positive impact on the lives of individuals with complex emotional needs.

Benefits

Fair Pay

Professional Development

Supportive Environment

Qualifications

• One year of experience in healthcare settings, in community or home-based care.
• Experience managing complex health needs, with a focus on mental health.
• Essential driving license for community work.

Responsibilities

• Provide mobility support, including basic moving and handling.
• Monitor vital signs such as blood pressure, temperature, and pulse.
• Administer medication and maintain accurate records.

Skills

Leadership

Compassionate care

Communication

Empathy

Job description

Join Nurseline Community Services to provide compassionate, high‑complex mental health care at home for people with behavior that challenges and personality disorders in Newport, Cardiff and Swansea.

We are looking for dedicated HCAs to lead the delivery of person‑centered mental health services directly in people’s homes, ensuring care is both effective and reflective of our community values.

Job Overview

The Healthcare Assistant (HCA) is responsible for delivering comprehensive healthcare services directly in people’s homes. This role is crucial in managing complex emotional needs, including behaviour that challenges and personality disorders, ensuring care is both effective and reflective of Nurseline Community Services’ values.

Key Responsibilities

• Provide mobility support, including basic moving and handling.
• Monitor vital signs such as blood pressure, temperature, and pulse.
• Help with meal preparation, nutrition, hydration, and maintaining a clean environment.
• Offer companionship, emotional support, and, when needed, financial assistance.
• Administer medication and maintain accurate documentation and records.

Required Qualifications & Experience

• One year of previous experience in healthcare settings, in community or home‑based care.
• Experience in managing complex health needs, with a focus on mental health, and working with diverse populations.
• Driving licence is essential for community work and transport of the people we support.
• PMVA training is required.

Candidate traits and competencies

• Exceptional leadership and organizational abilities.
• Genuine desire to make a positive impact on people’s lives, with a commitment to providing the highest level of compassionate care.
• Strong communication skills and ability to handle complex interpersonal situations compassionately.
• Deep commitment to providing empathetic and respectful care that aligns with the values of Nurseline Community Services.
• Empathetic and able to manage under pressure.
• Open to feedback and able to incorporate it positively.
• Friendly, understanding, and capable of addressing issues proactively.
• Good verbal and written communication skills.
• Flexibility to work various shifts, including nights, weekends and holidays.
• Experience supporting people with eating disorders and complex physical health needs.

What We Offer

• Fair Pay: We offer fair remuneration that reflects the quality and dedication you bring to your role.
• Professional Development: Enhance your skills through access to Care Certificate and specialized training, including PROACT‑SCIPr‑UK®, tailored to support your professional growth.
• Supportive Environment: A workplace that values compassion, community and impact, encouraging collaboration and continuous learning.
• The chance to make a real difference in the lives of the families we support.