Healthcare Assistant

NHS; Weston-super-Mare; On-site; GBP 40,000 - 60,000; Full time

Job summary

A national healthcare service in the UK is seeking a Healthcare Assistant for its Lung Cancer Screening Programme. You will join a compassionate team to help with patient screening processes across various sites. The ideal candidate has experience in patient-facing roles, strong communication skills, and a commitment to patient care. This position offers a salary of £23,542.83 plus a car allowance and requires a full UK driving license.

Qualifications

• Experience in a patient or customer-facing role.
• Strong communication and interpersonal skills.
• Confidence using Microsoft Office and patient management systems.

Responsibilities

• Welcome patients and guide through the screening journey.
• Support clinical colleagues in delivering high-quality care.
• Maintain accurate patient records and ensure data confidentiality.

Skills

Patient or customer-facing experience

Strong communication skills

Interpersonal skills

Proficiency in Microsoft Office

Team-oriented approach

Job description

Healthcare Assistant – Lung Cancer Screening Programme

Location: SWAG area covering sites in Somerset, Wiltshire, Avon & Gloucestershire

Salary: £23,542.83 + £4,200 Car Allowance

Travel: Full UK Driving Licence Required

Shifts: 12‑hour patterns, 3 days a week (8am–8pm), including weekends and bank holidays

Make a real difference in early cancer detection. Join InHealth’s Lung Cancer Screening Programme and be part of a vital service that helps detect lung cancer early when treatment is most effective. As a Healthcare Assistant (HCA), you’ll play a key role in delivering a professional, compassionate, and patient‑focused experience across our mobile screening sites in the South West.

What you’ll do

• Welcome patients and guide them through their screening journey with empathy and professionalism
• Support clinical colleagues in delivering high‑quality care in a fast‑paced mobile environment
• Assist with patient handovers between screening and CT scan locations
• Maintain accurate patient records and ensure data confidentiality
• Help manage clinic flow, support scheduling, and respond to patient queries
• Uphold high standards of cleanliness, safety, and infection control
• Contribute to a 7‑day service, including bank holidays, with occasional remote admin work

What we’re looking for

• Experience in a patient or customer‑facing role
• Strong communication and interpersonal skills
• Confidence using Microsoft Office and patient management systems
• A flexible, team‑oriented approach with the ability to adapt to changing priorities
• A full UK driving licence and willingness to travel across sites

What you’ll bring

• A calm, compassionate, and professional manner
• A proactive attitude and ability to work well under pressure
• A commitment to maintaining patient dignity, privacy, and safety
• An understanding of data protection and confidentiality (GDPR)

Person Specification

Qualifications, experience and additional criteria as per the job description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service is required to check for any previous criminal convictions.