Healthcare Assistant

NHS; West Midlands; On-site; GBP 24,000 - 27,000; Part time

Job summary

A dedicated healthcare provider in the West Midlands seeks a Band 3 Health Care Assistant to support sexual health services. This part-time role includes responsibilities such as phlebotomy, patient care, and promoting safe sex practices. Candidates should have good communication skills and prior experience in healthcare. The position offers a salary of £24,937 to £26,598 per annum, pro rata, on a permanent contract.

Qualifications

• Experience of working within acute hospitals or a health care environment.
• Working with minimal supervision using own initiative.

Responsibilities

• Supporting the smooth running of sexual health care delivery.
• Supporting delivery of high-standard sexual health care.
• Working collaboratively with the sexual health team.
• Participate in planned procedures for patients under direction.

Skills

Effective teamwork

Confidentiality

High level written and verbal communication skills

Education

Good standard of general education including GCSE English

Phlebotomy experience

Job description

Job Summary

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn.

Key Responsibilities

• Supporting the smooth running of sexual health care delivery in both hub and spoke clinics.
• Supporting delivery of high‑standard sexual health care within the department and satellite clinics.
• Supporting the development and growth of the service.
• Working collaboratively with the sexual health team, promoting and providing high‑quality care for patients seeking advice, screening and treatment in contraception and sexual health settings.
• Supporting the sexual health team, working autonomously where appropriate.
• Day‑to‑day duties include phlebotomy, blood pressure, weight, height and BMI calculations, pregnancy testing, collecting urine samples including urinalysis, providing a no‑talk testing service, condom demonstrations, chaperoning, assisting and preparing for sessions within sexual health.
• Responsible for stock refill, rotation and ordering as per clinical requirements and supporting maintenance of high infection and prevention standards.
• To work as an integral part of the sexual health team under the direction of the Nurse Team Leader to promote contraception and sexual health issues, ensuring the wellbeing of patients.
• Assist in clinic sessions as directed by the Nurse Team Leader to ensure the smooth running of the clinics.
• Participate in planned procedures and prescribed care for patients under the direction of medical and nursing colleagues, including preparing for and assisting clinicians with IUD fittings/removals, implant insertion/removal, swab sample taking and cervical cytology.
• Act as a chaperone for clinical staff offering intimate examinations to patients as and when necessary.
• Undertake condom teaching and advice to patients, promoting safe sex issues including prevention of pregnancy and sexually transmitted infections.
• Promote healthy lifestyles in all aspects of delivering the sexual health service, ensuring holistic care is undertaken.
• Support nursing and medical colleagues in the delivery of the cytology screening programme to adhere to Government policy and actively support obtaining urine or vulvo‑vaginal specimens from patients, ensuring the process for collection is completed.

About Us

Inclusion, created in 2002, is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England – including West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities affected by addiction, crime, mental health or those needing treatment for their sexual health.

We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people – both staff and service users – is central to who we are.

Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in‑house training and coaching support. Our services are robustly governed, evidence‑based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team!

Details

Date posted: 04 November 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 per annum, pro rata

Contract: Permanent

Working pattern: Part‑time

Reference number: 301‑IT‑25‑7560898

Job location: Severfields Health Village, Shrewsbury, SY1 4RQ

Person Specification

Qualification (Essential)

• Good standard of general education including GCSE English (or equivalent level of qualification)
• Phlebotomy experience

Qualification (Desirable)

• NVQ Level 3 in Care or working towards

Experience (Essential)

• Experience of working within acute hospitals or a health care environment
• Working with minimal supervision using own initiative

Experience (Desirable)

• Previous experience of working in sexual health services

Skills, Knowledge & Abilities (Essential)

• Demonstrates an understanding of the importance of effective teamwork
• Demonstrates an understanding of the importance of confidentiality
• High level written and verbal communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: Inclusion

Address: Severfields Health Village, Shrewsbury, SY1 4RQ

Employer's website: https://www.mpft.nhs.uk