Healthcare Assistant

NHS; Tenbury Wells; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare provider is seeking a Band 3 Healthcare Support Worker to join their team at Tenbury Community Hospital in England. This part-time role involves providing essential support to patients and assisting the multidisciplinary team in rehabilitation efforts. Ideal candidates should possess relevant vocational qualifications and experience in a care setting. The position offers opportunities for professional development and a supportive work environment.

Benefits

27 days leave plus bank holidays

Generous NHS pension

Flexible working opportunities

Health and wellbeing opportunities

Qualifications

• Experience working in a care environment.
• Nursing experience within the NHS or hospital setting.
• Experience in general medicine or rehabilitation.

Responsibilities

• Assist with admitting patients to the ward.
• Provide safe and effective care.
• Support rehabilitation activities.

Skills

Communication skills

Empathy

Flexibility

Reliability

Ability to work in a team

Education

Vocational qualification level 3 or equivalent

Care Certificate (within 12 weeks)

Job description

Overview

Herefordshire and Worcestershire Health and Care NHS Trust – Healthcare Assistant

The closing date is 13 November 2025

We are currently recruiting a Band 3 Healthcare Support Worker to be part of our General Rehab Inpatient Unit at Tenbury Community Hospital. The candidate will work closely with the multidisciplinary team (MDT) to achieve specific rehabilitation goals. This will be a challenging and exciting opportunity and will enable the individual to develop new and existing skills.

Tenbury Community Hospital plays a critical role in the delivery of local NHS services, providing more care and treatment closer to people’s homes. Emphasis is to reduce length of stay whilst ensuring excellent care which is safe, effective, personalised and compassionate and to the standards you would expect for your family and friends.

Join our team – we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career as well as flexibility and continual professional development, as well as a wide range of wellbeing and support. This is a part-time post working 34.5 hours per week.

Please note the Trust will not routinely provide sponsorship to work for this role. In addition to meeting the Home Office salary threshold, you must have the significant experience to be offered top of the pay band and work a minimum of 35.5 hours per week.

Main duties of the job

The main duties of a healthcare support worker are:

• Assist with admitting patients to the ward and the care of their relatives
• Undertake clinical procedures following assessment of competencies by qualified senior members of staff
• Carry out delegated nursing care
• Provide safe and effective care
• Identify areas for improvement
• Assist patients with activities of daily living and support the therapy team with rehabilitation
• Assist patients to sit up or out for breakfast
• Serve and prepare meals/breakfast and drinks, help to assist patients when required. Complete appropriate paperwork (e.g., food diaries and fluid balance charts)
• Assist patients with morning personal care and dressing
• Mobilise patients using correct mobility equipment when required, liaise with physiotherapy team
• Liaise with nursing staff for information regarding observations, catheters, lab samples, blood sugar monitoring, dressings and further health checks
• Carry out patient weekly assessments which involve weighing, check mattress, catheter bag change when required

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trust’s understanding of where you gained interest in working for the Trust.

Job responsibilities

Behave consistently with the values and beliefs of the organisation and promote these on a day-to-day basis.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.

Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

Provide safe and effective practice to patients within the Community Hospital.

Practice as a member of the Community Hospital Nursing Team to support and work in partnership with the larger multi-disciplinary team to provide patient care within a defined ward/department.

All work will be undertaken under the direction of a qualified nurse.

Key responsibilities

• Delivery of Individualised Nursing Care (under direction of senior staff)
  1. Assist with admitting patients to the ward and care of their relatives.
  2. Undertake clinical procedures following assessment of competencies by qualified senior members of staff.
  3. Document care given and maintain contemporaneous records.
  4. Carry out delegated nursing care.
  5. Act as health educator/promoter.
  6. Adhere to all Trust policies and procedures.
  7. Report and communicate effectively with senior staff.
  8. Provide a safe escort for patients when needed.
• For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

• Experience of working in a care environment
• Nursing experience within the NHS / Hospital setting
• Experience of working in general medicine or rehabilitation

Qualifications

• Vocational qualification level 3 or equivalent / level 2 qualification in care and willing to undertake relevant level 3 qualification upon appointment.
• Care Certificate or expected to gain within 12 weeks of commencing in Trust.
• Willing and able to undertake Safety Intervention training.
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

• Common sense
• Empathetic caring nature
• Punctual
• Reliable
• Willingness to undertake further training

Skills & Abilities

• Ability to challenge poor behaviour
• A positive attitude and able to act on feedback
• Ability to praise and be supportive to others
• Ability to communicate clearly and effectively in English in both verbal and written formats
• A flexible and adaptable team member
• Enthusiastic and self motivated

Knowledge

• Basic knowledge of nursing adults and/or training
• Basic IT Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust