Healthcare Assistant

THE DISABILITIES TRUST; Stevenage; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading home care provider is seeking a Senior Care Assistant to support clients in their personal care and maintain their independence. The role includes guiding Care and Support Workers, assisting with client visits, and providing daily support for activities. Ideal candidates should be caring, well-organized, and possess excellent communication skills. This position offers competitive pay and various employee benefits, including mileage reimbursement, training opportunities, and employee events. A valid UK driving license is required for this role.

Benefits

Competitive hourly pay

Paid mileage

Free NVQ training

Employee referral bonuses

Paid ongoing training

On-site parking

Qualifications

• Ability to use initiative and work independently.
• Effective communication skills with clients and team members.
• Good recording and reporting abilities.

Responsibilities

• Support clients with daily activities and personal care.
• Guide and mentor Care and Support Workers.
• Assist the supervisor with client introductory visits.

Skills

Self-motivated

Good communication

Caring and sensitive

Ability to work under pressure

Organizational skills

Job description

Caremark has been supporting people to live independently in their homes since 2005. Our aim is to provide excellent home care to all regardless of gender, race or social standing, and to support everyone to continue to live independently in their own homes and have a fulfilled life.

Senior Care Assistant – North Hertfordshire

Reports to Field Care Supervisor. You must be able to drive and have a car for this job role.

Summary of role

To share with other staff meeting the personal care and support needs of clients in a way that respects their dignity and promotes their independence, and to assist the Field Care Supervisor, as requested.

Principal Responsibilities

• Guiding and mentoring Care and Support Workers.
• Collecting information and documentation from a client’s home for updating documentation in office.
• Supporting the supervisor in introductory visits to the clients.
• Supporting with quality assurance such as spot checks, audits on files.
• Conducting annual client and Care and Support Worker surveys to monitor customer satisfaction.
• Playing a pivotal role in enhancing and promoting the relationship between client and Care and Support Workers.
• Being the first point of contact for Care and Support Workers to share concerns informally.
• Providing ideas and activities to stimulate and engage the service user.
• Responding to emergencies and providing guidance and support to Care and Support Workers.
• Supporting clients with daily activities such as posting letters, reading the newspaper, helping them to prepare their own meals.
• Covering the emergency on‑call phone whenever required.
• Assisting clients who need help getting up and going to bed in the morning and evenings, including dressing and undressing, washing, bathing and going to the toilet.
• Helping clients with their mobility and with any physical disabilities, including incontinence and use of personal aids and equipment.
• Providing care for clients who are temporarily sick and need bed nursing and help with feeding etc.
• Providing care and support for clients who are terminally ill.
• Promoting mental and physical activities of clients through talking, outings, reading, writing, hobbies and recreations.
• Making and changing beds, light cleaning, emptying commodes and general tidying.
• Inspecting, laundering and mending clients’ clothes.
• Setting tables and trays, preparing and serving light meals, clearing away and washing up.
• Reading and writing reports and being involved in clients’ reviews and training activities.
• Always adhering to all Caremark policies and procedures.
• Reporting either to the Field Care Supervisor or Care Manager any significant changes in the health or circumstances of a client.
• Encouraging the independence of clients and monitoring overall comfort and well‑being of both clients and carers wherever possible.
• Being responsible for tasks reasonably delegated to them by the Field Care Supervisor in order to assist with the overview of care needs of clients and the management of more junior care and support workers.

Personal Attributes (Qualifications)

• Self‑motivated & well organised.
• Flexible.
• Caring, sensitive and supportive to the needs of others.
• Ability to use own initiative.
• Ability to communicate effectively.
• Good recording and reporting skills.
• Ability to work under pressure.

Benefits of Working for Caremark

• Competitive industry hourly pay.
• Paid mileage of 35p per mile between client visits.
• Free study towards NVQ Level 2 and above in Adult Social Care.
• Earn £150 for employee referral and be eligible for further awards for carer of the month and year.
• Early Pay App to access up to 20% of your pay in advance of payday.
• Participation in company events.
• All employees of Caremark North Herts and Stevenage are entitled to pension and annual holidays.
• Discount vouchers from Care Professional Academy.
• Blue Light Discount Card.
• On‑site parking at the office and parking permits when visiting customers.
• Paid ongoing training and development.

Working Hours

• 07:00 am – 11:00 am
• 07:00 am – 03:00 pm
• 07:00 am – 07:00 pm
• 12:00 pm – 10:00 pm
• 03:00 pm – 10:00 pm

Locations Covered

• Letchworth
• Hitchin
• Baldock
• Royston
• Stevenage
• Knebworth

Licence / Certification

UK Driving Licence (required).