Healthcare assistant

Ellern Mede Group; Rotherham; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading provider of specialist mental health services is seeking compassionate and resilient Healthcare Assistants to join their team in Rotherham. The role involves supporting adults with complex mental health needs and includes ongoing training in essential care methodologies. This position offers the chance to make a tangible difference in patients' recovery and stability, ensuring high-quality and effective care.

Benefits

Ongoing training in autism-informed care

Supportive team environment

Qualifications

• Experience working in healthcare, social care, or education setting.
• Experience supporting individuals with mental health needs, learning disabilities, or autism.

Responsibilities

• Provide compassionate care and assistance with daily living activities.
• Support patients as directed by the Nurse in Charge.
• Build therapeutic relationships with patients.

Skills

Compassionate care

Resilience

De-escalation techniques

Education

GCSE in English and Maths

Qualification in Health and Social Care

Job description

Queensway Hospital, part of the specialist Ellern Mede Group, is seeking compassionate and resilient Healthcare Assistants to join our growing multidisciplinary team. We provide high-quality, trauma-informed inpatient care for adults with complex and acute mental health needs who often cannot be effectively supported in traditional hospital environments. As a Healthcare Assistant, you will work as part of a skilled, person-centred clinical team supporting individuals with significant emotional, behavioural, and relational needs. This role is both challenging and highly rewarding, offering the opportunity to make a tangible difference in the recovery and stability of our patients. You will receive full induction and ongoing training in autism-informed care, trauma-informed approaches, Prevention and Management of Violence and Aggression, and other essential skills to ensure you can deliver safe, effective, and compassionate care.

Main duties of the job

Provide high-quality, compassionate care and assistance with daily living activities (e.g., personal care, nutrition, hygiene).

Provide enhanced support to patients as directed by the Nurse in Charge

Build therapeutic, trust-based relationships with patients who have experienced significant trauma.

Work under the supervision of a Registered Nurse to implement and review patient care plans.

Use de-escalation and safe physical intervention techniques where required to maintain safety.

Escort and support patients during appointments, community access, and therapeutic activities.

Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports).

Promote infection control, safeguarding, and health and safety standards across the ward.

Contribute to structured therapeutic programmes and group activities.

Always uphold professional boundaries, patient dignity, and confidentiality.

About us

Queensway Hospital, based in Rotherham, is part of the Ellern Mede Group, a leading provider of specialist mental health services. Our wards deliverbespoke complex care packages for adults with enduring and comorbid conditions such as personality disorder, disordered eating , autism spectrum disorder, and trauma-related presentations. Our care model combines relational security, trauma-informed practice, and psychological formulation to achieve meaningful progress toward recovery and community reintegration. We work closely with NHS commissioners, local authorities, and multi-disciplinary professionals to provide individually tailored, safe, and structured therapeutic environments.

Job responsibilities

Queensway Hospital, part of the specialist Ellern Mede Group, is seeking compassionate and resilient Healthcare Assistants to join our growing multidisciplinary team. We provide high-quality, trauma-informed inpatient care for adults with complex and acute mental health needs who often cannot be effectively supported in traditional hospital environments. As a Healthcare Assistant, you will work as part of a skilled, person-centred clinical team supporting individuals with significant emotional, behavioural, and relational needs. This role is both challenging and highly rewarding, offering the opportunity to make a tangible difference in the recovery and stability of our patients. You will receive full induction and ongoing training in autism-informed care, trauma-informed approaches, Prevention and Management of Violence and Aggression, and other essential skills to ensure you can deliver safe, effective, and compassionate care.

Person Specification

Qualification

• GCSE (or equivalent) in English and Maths
• Studying toward or holding a qualification in Health and Social care

Experience

• Experience working in a healthcare, social care, or education setting
• Experience supporting individuals with mental health needs, learning disabilities, or autism

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.