Healthcare Assistant

InHealth Group; Portsmouth; On-site; GBP 23,000 - 28,000; Full time

Job summary

A healthcare services provider is looking for a Healthcare Assistant to join their Lung Cancer Screening Programme. The role includes welcoming patients, assisting in high-quality care delivery, and ensuring patient confidentiality across mobile screening sites. Ideal candidates will have strong communication skills, a flexible approach, and a full UK driving licence. This position offers a competitive salary and includes both weekday and weekend shifts.

Qualifications

• Experience in a patient or customer-facing role.
• Confidence using patient management systems.
• Full UK driving licence and willingness to travel.

Responsibilities

• Welcome patients and guide them through their screening journey.
• Support clinical colleagues in delivering high-quality care.
• Assist with patient handovers between locations.
• Maintain accurate patient records and ensure confidentiality.
• Help manage clinic flow and respond to patient queries.

Skills

Strong communication skills

Interpersonal skills

Microsoft Office proficiency

Flexible team-oriented approach

Job description

Healthcare Assistant Lung Cancer Screening Programme

Location: South West covering sites in Swindon, Portsmouth and Fareham. Flexibility in travelling to different areas in SW is essential.

Travel: Full UK Driving Licence Required

Shift: 12‑hour patterns, 3 days a week (8:00‑20:00), including weekends and bank holidays

Salary: £23,542.83 + £4,200 Car Allowance

Make a real difference in early cancer detection. Join InHealth's Lung Cancer Screening Programme and be part of a vital service that helps detect lung cancer early when treatment is most effective.

As a Healthcare Assistant (HCA), you'll play a key role in delivering a professional, compassionate, and patient‑focused experience across our mobile screening sites in the South West.

Main duties of the job

What you'll do:

• Welcome patients and guide them through their screening journey with empathy and professionalism
• Support clinical colleagues in delivering high‑quality care in a fast‑paced, mobile environment
• Assist with patient handovers between screening and CT scan locations
• Maintain accurate patient records and ensure data confidentiality
• Help manage clinic flow, support scheduling, and respond to patient queries
• Uphold high standards of cleanliness, safety, and infection control
• Contribute to a 7‑day service, including bank holidays, with occasional remote admin work

What we are looking for

• Experience in a patient or customer‑facing role
• Strong communication and interpersonal skills
• Confidence using Microsoft Office and patient management systems
• A flexible, team‑oriented approach with the ability to adapt to changing priorities
• A full UK driving licence and willingness to travel across sites

What you'll bring

• A calm, compassionate, and professional manner
• A proactive attitude and the ability to work well under pressure
• A commitment to maintaining patient dignity, privacy, and safety
• An understanding of data protection and confidentiality (GDPR)

About us

InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high‑quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people‑focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high‑quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

Person Specification / Qualifications

Essential

• Please see Job Description

Desirable

• Please see Job Description

Experience

Essential

• Please see Job Description

Desirable

• Please see Job Description

Additional Criteria

Essential

• Please see Job Description

Desirable

• Please see Job Description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

InHealth Group

Address

Rodney Road

Portsmouth

PO6 3GT

Employer's website

https://www.inhealthgroup.com/ (Opens in a new tab)