Healthcare Assistant

Queen Alexandra Charity; Metchley; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading educational charity in the UK is seeking a Healthcare Assistant to join their team. In this role, you will oversee the general health needs of students, administer medication, and provide first aid support within an educational setting. Ideal candidates will possess a Level 2 or 3 diploma in adult social care and have experience in a healthcare environment. The position offers structured hours during term time and aims at promoting the health and wellbeing of students.

Benefits

Access to on-site car parking

Use of training and development programs

Flexible working arrangements

Qualifications

• Experience in a care setting, administering medication and basic first aid.
• Practical experience with diverse healthcare needs.
• Ability to work under limited supervision.

Responsibilities

• Oversee general health needs of students daily.
• Administer medication in line with care plans.
• Provide first aid to students, staff, and visitors.

Skills

Communication skills

Experience with healthcare needs

IT skills

Self-motivation

Education

Level 2 or 3 diploma in adult social care

GCSE in Mathematics and English

Job description

Description

We are looking for Healthcare Assistant to join our Healthcare team at Queen Alexandra College.

Under the direction of the nursing team, you will be responsible for overseeing the general health needs of students on a daily basis, including the administration of medication and providing care in line with student’s health related care plans.

You will be based in our Healthcare Centre within the college campus but will be expected to work across all areas of the campus to manage student need.

32.5 Hours, 08 : 30 to 15 : 30, Monday to Friday

43 weeks - Term Time with 4 weeks worked over the Summer Break

Interviews to be held on Tuesday 09 December 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Key Responsibilities

• Promote the values, aims and ethos of the College both within their role and within the corporate life of the College.
• Have an awareness / experience of working with individuals with learning disabilities / difficulties, autism, physical disabilities, mental health needs and visual impairment.
• Assess the primary health needs of students who attend the Healthcare Centre on an ‘as required’ basis and provide appropriate treatment under the supervision of the qualified nurses.
• Support students with a range of health needs and interventions including epilepsy, NEAD, diabetes, asthma, anaphylaxis, PEG feeding and intermittent catheterisation.
• Maintain accurate and professional written and electronic records in line with GDPR and the NMC Nursing Code of Conduct.
• Provide first aid to students, staff and visitors who are involved in accidents or incidents resulting in injury.
• Manage the first aid box provision within the college and maintain adequate stock levels.
• Administer, store and manage medication in line with current legislation and standards.
• Be involved in the auditing of all aspects of medication management and the monitoring and ordering of stock within the Healthcare Centre.
• Work with healthcare staff and staff across the college to maintain high standards of infection control.
• To attend relevant meetings and training, as required.
• Be able to prioritise tasks and manage time effectively in a busy and sometimes unpredictable environment.
• Be able to communicate effectively at all levels with students, their families / carers, staff and external agencies.
• Where appropriate, participate in basic student assessments and care plan reviews.
• Demonstrate a good understanding of equality and diversity and encourage students to be involved in their care, respecting their physical, emotional and social needs.
• Have an awareness of Ofsted and CQC regulations with regards to Specialist Colleges.
• Become familiar with all emergency procedures and with policies and procedures pertaining to healthcare, academic and residential activities, including health and safety, safeguarding, complaints etc.
• Perform such other duties commensurate with the status of the post as the Principal shall from time to time decide.

Skills, Knowledge and Expertise

A Level 2 or 3 diploma in adult social care, or equivalent.

To hold GCSE qualifications in Mathematics and English, or equivalent.

To have experience of working within a care setting, including administering medication and providing basic first aid.

To have practical experience of working with people who have a range of healthcare needs and adhering to health protocols.

To have excellent communication skills both written and oral

To have excellent IT skills.

To be self-motivated and used to working under limited supervision.

To respect each service users wish for choice, dignity and independence

Why work at Queen Alexandra Charity Birmingham

Join our team at Queen Alexandra College!

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team. QAC has just gone through an exciting rebrand, dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.

The newly structured Queen Alexandra Charity Birmingham offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential.

QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high.

Opportunities

Joining our supportive team, you will have the opportunity to :

• Work closely with students with SEN to achieve their goals
• Make a difference to the educational experience of young people
• Be a voice for students and staff in specialist education
• Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence
• Develop your own skills, aspirations and progress your career.

Benefits

Benefits include;

• Schedule 1 Benefits (reviewed annually and / or as appropriate)
• Academic Year 2024 / 25
• Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24 / 7 Employee Assistance Programme Helpline (BHSF)
• Access to Education Support Free Helpline for Teachers & Education Staff
• QAC Mental Health First Aiders & activities to support health and wellbeing
• BHSF Benefits Package including Healthcare Plans, discounted shopping / services
• Annual Flu vaccination / voucher
• Access to other benefit / discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
• Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. https : / / www.dell.com / en-uk / lp / dell-advantage
• Health and Wellbeing Services (Occupational Health / Counselling)
• Free Tea / Coffee and Staff Room facilities
• Dining Room facilities with hot / cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary / closure days as part of leave entitlement (including closure over Christmas / New Year period)
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
• Enhanced / Occupational paid leave e.g. maternity / paternity (subject to qualifying criteria)
• Occupational sick pay (based on length of service)
• On site wellbeing activities (e.g. yoga, meditation)
• Support for training / CPD (either by way of study leave and / or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.

This list is not exhaustive and may be subject to review and / or change.

We look forward to receiving your application and knowing more about your qualifications, skills,

personal qualities and experience that you would bring to the role and to QAC. Please take time to review the job description above.

Application Instructions

Please upload a CV / Resume with details of your full employment history (since leaving school, including education, employment and voluntary work) including reasons for any gaps in employment. This should also include a statement of the personal qualities and experience you believe are relevant to your suitability for the post and how this meets the job description and person specification requirements. Your CV / Resume will be re-produced in a standard format by the system (without personal identifiers) to assist us in our anonymised shortlisting process.

Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. The College's Safeguarding Policies are available here

As part of our commitment to safer recruitment, and in line with updated guidance published in September 2022, we will carry out an online search of all shortlisted candidates. This search may enable us to identify any incidents or issues that have happened, and publicly available for review online, which we may wish to explore with you in further detail during the interview process. As part of your application we have asked you to provide the account names, usernames and / or handles for any social media platform that you use, as well as the names of any websites that you own, post on, or contribute to. A Google search will also be conducted. These checks will only be conducted if you are shortlisted for interview. Please see our safer recruitment and selection policy for further information.

About QAC

Queen Alexandra Charity (QAC) provides education, residential support, community services and enterprises in support of young adults with learning difficulties and disabilities.

Education is provided through a national residential College that supports a diverse range of student / client abilities and needs. Our College provides education, training, routes to independent living and employment through an innovative, holistic approach to learning and support. It offers a vibrant, varied and fun educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are small and support levels high.

We have educational and learning sites based in Birmingham, one of Europe’s most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8-acre campus with excellent facilities and resources. In addition we also have Pinewood Campus which is located on a business park and is designated to employment progression.

Clients within our Residential Services programme still require support and the aim is to deliver a service that provides them with the means to live independently / semi independently into the future. Many clients are either in education, voluntary work or paid employment not linked to QAC directly.

Our Community Services based at our Umberslade Campus in Stirchley include a supporter worker service, women's group, men's group, LGBTQ plus group, Saturday Socials, The Night Owl Experience (disability friendly night club visit in Birmingham City Centre).

All students, clients and staff are supported within safe and well-resourced environments.

QAC makes a positive difference to the lives and learning of people with disabilities and learning difficulties. We have high expectations of staff, students and clients whilst being responsive, innovative and collaborative. Our Charity values drive how we work with students, clients, stakeholders and as a team.

We continue to attract and retain staff of the highest calibre, who are proud of QAC’s achievements and who wish to be an integral part of ongoing and future successes.

As Leaders in Diversity which drives the culture at QAC and we warmly welcome applications from individuals who share our values, from all backgrounds, to add to our committed and diverse team.