Healthcare Assistant

NHS; Harrow; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the UK is looking for a Healthcare Assistant for the Lung Cancer Screening Programme. This role involves welcoming patients, maintaining records, and supporting clinical teams in a fast-paced environment. The ideal candidate should have experience in patient care and strong communication skills. The position includes flexible shifts across multiple locations and requires a full UK driving licence. A commitment to patient dignity and confidentiality is vital.

Qualifications

• Experience in a patient or customer-facing role is essential.
• Confidence using patient management systems is required.
• Understanding of data protection and confidentiality is necessary.

Responsibilities

• Welcome patients and guide them through their screening journey.
• Support clinical colleagues in delivering high-quality care.
• Maintain accurate patient records and ensure data confidentiality.
• Help manage clinic flow and respond to patient queries.

Skills

Patient care experience

Strong communication skills

Interpersonal skills

Proficiency in Microsoft Office

Ability to adapt to priorities

Job description

The overall purpose of the Lung Cancer Screening Programme is to enable the early detection of lung cancer to save lives. The Lung Cancer Screening Service has been implemented throughout the UK in areas identified with high disease prevalence where significant impact can be made from the recognition of early-stage lung cancer & offering curative treatment.

Main duties of the job

What you'll do:

• Welcome patients and guide them through their screening journey with empathy and professionalism
• Support clinical colleagues in delivering high-quality care in a fast-paced, mobile environment
• Assist with patient handovers between screening and CT scan locations
• Maintain accurate patient records and ensure data confidentiality
• Help manage clinic flow, support scheduling, and respond to patient queries
• Uphold high standards of cleanliness, safety, and infection control
• Contribute to a 7‑day service, including bank holidays, with occasional remote admin work

About us

InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

Job details

Healthcare Assistant Lung Cancer Screening Programme

Location: South West London

Salary: £23,542.83 + £4,200 Car Allowance

Travel: Full UK Driving Licence Required

Shifts: 12‑hour patterns, 3 days a week (8am‑8pm), including weekends and bank holidays

Responsibilities

• Welcome patients and guide them through their screening journey with empathy and professionalism
• Support clinical colleagues in delivering high-quality care in a fast-paced, mobile environment
• Assist with patient handovers between screening and CT scan locations
• Maintain accurate patient records and ensure data confidentiality
• Help manage clinic flow, support scheduling, and respond to patient queries
• Uphold high standards of cleanliness, safety, and infection control
• Contribute to a 7‑day service, including bank holidays, with occasional remote admin work

Qualifications & Experience

What we're looking for:

• Experience in a patient or customer-facing role
• Strong communication and interpersonal skills
• Confidence using Microsoft Office and patient management systems
• A flexible, team‑oriented approach with the ability to adapt to changing priorities
• A full UK driving licence and willingness to travel across sites

What you'll bring:

• A calm, compassionate, and professional manner
• A proactive attitude and the ability to work well under pressure
• A commitment to maintaining patient dignity, privacy, and safety
• An understanding of data protection and confidentiality (GDPR

Person Specification

• Please see Job Description
• Please see Job Description

Qualifications

• Please see Job Description
• Please see Job Description

Experience

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• Please see Job Description

Additional Criteria

• Please see Job Description
• Please see Job Description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.