Healthcare Assistant

Priory; Harleston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Harleston is looking for a Healthcare Assistant. You will provide compassionate support to patients, assist with care plans, and ensure their wellbeing. The ideal candidate has excellent interpersonal skills and the ability to work within a team. This full-time role offers competitive pay and extensive training to help shape your career.

Benefits

Free on-site parking

Supplemented meals

25 days annual leave plus bank holidays

Birthday Holiday

Contributory pension scheme

Flexible benefits including gym membership

Access to development opportunities

Qualifications

• Must have access to own transport due to location.
• Ability to understand and follow policies and procedures.
• Ability to anticipate and respond to challenges.

Responsibilities

• Provide practical support and responsive care to patients.
• Observe and monitor the wellbeing of patients.
• Contribute to a team approach to patient care.
• Assist in the maintenance of stock levels.
• Ensure compliance with infection control policy.

Skills

Excellent interpersonal skills

Empathy

Ability to work in a team

Competent in verbal and written English

Education

Healthcare qualification (desirable)

Job description

38 Redenhall Road, Harleston, IP20, GB

Location & Pay

• Pay Rate: £12.90 per hour
• Full time: 37.5 hours a week, Days and Nights, 7:45 - 19:45 or 19:45 - 7:30, 4 week rolling rota
• MUST have access to own transport due to location

What you'll be doing

You will be part of a compassionate team who are committed to our patients' wellbeing. As a Healthcare Assistant, you will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of patients.

• Provides practical support and responsive care to patients who require assistance with intimate personal needs such as dressing, bathing and toileting activities ensuring that such activities comply with procedures and the relevant healthcare legislation.
• Observes and monitors the wellbeing of patients ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.
• Provide specific interventions with patients as delegated by a Registered Nurse, and following training and competency attainment. Such interventions include Observation and Engagement with Patients, escorting patients on leave, and being involved in de‑escalation and management of violence and aggression.
• Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary team.
• Participate in regular ward meetings and attend other meetings as requested.
• To assist in the maintenance of stock levels, including pharmaceutical products.
• To assist in the maintenance of ward cleanliness and tidiness and adhere to infection control policy and procedures at all times.
• Develops and maintains a good professional relationship with patients, colleagues and visitors responding promptly and courteously to requests and enquiries.
• Help promote and maintain an environment conducive to meeting the needs of the patient / relatives and carers.
• Ensure service users are gaining a quality service that is value for their money.
• To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner.

What you'll bring to the role

• Excellent interpersonal skills and a caring nature
• Empathy, understanding and patience
• Ability to work on your own and as part of a team
• Ability to understand and follow policies and procedure
• The ability to anticipate and respond to challenges
• Competent in verbal and written English
• A healthcare qualification is desirable, but not essential

To be considered for this role, we require you to have the right to work in the UK.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

Healthcare benefits

• Free on‑site parking
• Supplemented meals
• 25 days annual leave plus bank holidays
• Birthday Holiday – Your Birthday as an extra days annual leave
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and private healthcare
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Company Description

Priory Adult Care is the UK's leading independent provider of specialist adult care services. Our aim is to provide the right support in the right home for all the individuals we accommodate. With community‑based residential care settings, as well as a network of supported living services, we support adults over the age of 18 with autism, dementia, learning disabilities, mental health conditions, Prader‑Willi Syndrome (PWS) and behaviours that challenge. We also offer a range of residential and nursing care settings for older people with varying levels of need.

Equality & Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, and the cost of this will be covered by Priory.

We are an equal opportunities employer.