Healthcare Assistant

NHS; Guildford; On-site; GBP 18,000 - 22,000; Full time

Job summary

A community-focused healthcare practice in Guildford is seeking a Health Care Assistant to provide high-quality support within a GP practice and community gynaecology service. Key responsibilities include undertaking clinical observations, assisting with minor procedures, and maintaining infection control standards. The ideal candidate will have experience in healthcare, strong communication skills, and a commitment to confidentiality. Join a warm team dedicated to patient-centred care in a diverse community.

Qualifications

• Experience working in healthcare, ideally in primary care.
• Ability to work with patients of all ages and backgrounds.
• Willingness to undertake training and development.

Responsibilities

• Undertake routine clinical procedures including blood pressure measurement.
• Perform phlebotomy and ECGs.
• Assist with NHS Health Checks and chronic disease monitoring.

Skills

Strong communication

Interpersonal skills

Organisational skills

Attention to detail

Education

GCSE grade A-C in English and Maths

NVQ Level 2/3 in Health & Social Care or equivalent

Tools

EMIS

SystmOne

Vision

Job description

Job summary

As a Health Care Assistant working across both our GP practice and the Guildford and Waverley Community Gynae Service, you play a vital role in delivering high‑quality, patient‑centred care. In the GP practice you support everyday clinical activity such as observations, phlebotomy, ECGs, vaccinations (if trained), health checks, and assisting with long‑term condition management. Within the community gynaecology service you provide sensitive support to women attending clinics, assist with examinations and minor procedures, prepare clinical areas, and help ensure smooth, efficient clinic flow. Across both settings you maintain excellent standards of communication, dignity, and infection control while being a reassuring presence for patients.

Main duties of the job

• Undertake routine clinical procedures including blood pressure measurement, height, weight, BMI, and urinalysis
• Carry out venepuncture, ECGs, wound care, and removal of sutures/clips (where trained and competent)
• Assist with NHS Health Checks and chronic disease monitoring clinics
• Prepare patients and clinical rooms for consultations and procedures
• Ensure accurate and timely recording of patient information on clinical systems
• Maintain infection prevention and control standards at all times
• Stock clinical rooms and ensure equipment is cleaned and maintained
• Work within agreed protocols, policies, and scope of practice

About us

Shere Surgery is a welcoming, community‑focused GP practice located in the heart of the Surrey Hills. We pride ourselves on providing high‑quality, patient‑centred care while maintaining a warm, supportive environment for both patients and staff. Our practice serves a diverse local community and benefits from a reputation for kindness, professionalism, and continuity of care.

Our Team

We are a close‑knit, multidisciplinary team who genuinely enjoy working together. Our team includes:

• GP Partners and Salaried GPs – Experienced, approachable, and committed to personalised patient care.
• Practice nurses, healthcare assistants, and specialist clinicians – Practice nurses, healthcare assistants, and specialist clinicians who collaborate daily to support chronic disease management, health promotion, and patient education.
• Practice Management & Administrative Team – A friendly and efficient reception and admin team who keep the practice running smoothly and ensure patients feel looked after from first contact.

Job description

To provide high‑quality clinical and administrative support within the GP practice, working under the supervision of registered nurses and GPs. The Healthcare Assistant will deliver a range of patient care activities, promote health and wellbeing, and contribute to efficient practice operations.

Key Responsibilities

• Undertake clinical observations: blood pressure, pulse, temperature, respiratory rate, height, weight, BMI.
• Perform phlebotomy (if trained and competent)
• Carry out ECGs
• Perform urinalysis and prepare specimens for laboratory testing
• Conduct NHS Health Checks and routine health screening
• Support chronic disease monitoring (e.g., diabetes, hypertension reviews) within scope
• Assist with wound care, dressings, and suture removal (if trained)
• Administer vaccines (e.g., flu) if appropriately trained under PSD/PGD
• Support smoking cessation, diet, and lifestyle interventions
• Provide chaperoning for patient examinations
• Assist with minor surgery clinics and other procedures
• Ensure proper infection prevention and control practices
• Maintain accurate and timely clinical records

Administrative Duties

• Prepare clinical rooms and ensure equipment is stocked and maintained
• Clean and sterilise instruments in line with practice policy
• Book appointments, manage patient flow, and support clinics
• Handle specimen transport processes
• Assist with patient recall systems (e.g., screening, chronic disease reviews)
• Support data entry into patient records and other systems

Professional Responsibilities

• Work in line with practice policies, clinical protocols, and CQC standards
• Participate in audits, quality improvement activities, and team meetings
• Maintain confidentiality and adhere to GDPR requirements
• Undertake mandatory and role‑specific training (e.g., safeguarding, BLS, infection control)
• Work within defined scope of practice and seek support when needed
• Demonstrate excellent communication and compassionate patient care
• Contribute to a positive, collaborative practice culture

Qualifications

Essential

• GCSE grade A‑C in English and Maths
• Experience working in healthcare, ideally in primary care
• Ability to work with patients of all ages and backgrounds
• Strong communication and interpersonal skills
• Ability to follow instructions and clinical protocols
• Good organisational skills and attention to detail
• Commitment to confidentiality and safeguarding
• Willingness to undertake training and development

Desirable

• Previous experience as an HCA in a GP practice
• Phlebotomy training and competency
• NVQ Level 2/3 in Health & Social Care or equivalent
• Experience using GP clinical systems (e.g., EMIS, SystmOne, Vision)
• Competency in administering vaccines
• Training in wound care or chronic disease support

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shere Surgery & Dispensary

Address

Gomshall Lane, Shere, Guildford, Surrey, GU5 9DR

Employer's website

https://www.sheresurgery.nhs.uk/