Healthcare Assistant

HCRG Care Group; Gravesend; Hybrid; GBP 21,000 - 24,000; Full time

Job description

## Job IntroductionAre you a compassionate Healthcare Assistant who enjoys making a real difference to people in their own homes?An exciting opportunity has arisen to join our Urgent Care Response and Intermediate Care Team, supporting patients across the community in North Kent.Our service plays an important role in helping to prevent avoidable hospital admissions, support timely hospital discharge and enable people to recover and maintain their independence at home.Working alongside Nurses, Therapists and other members of our multidisciplinary team, you’ll provide hands-on care and rehabilitation support to patients with a range of needs. This could include supporting someone with their rehabilitation programme, helping them regain confidence with everyday activities or providing short-term personal care while longer-term support arrangements are put in place.You’ll work independently on delegated activities while remaining fully supported by experienced clinical colleagues. With access to mobile technology such as tablets, you’ll be able to work effectively while out in the community and maintain accurate and timely patient records.This is a varied and rewarding opportunity for someone who is passionate about delivering compassionate, person-centred care and helping people achieve the best possible outcomes within their own homes.The service operates across seven days, so flexibility to work weekends and bank holidays as part of the rota will be required.A full UK driving licence and access to a car for work purposes are essential for this community-based role.#### Package DescriptionAs a Healthcare Assistant, you’ll be part of our valued community team based in Gravesend, North Kent, supporting patients to remain safe and independent within their own homes.You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:* Free tea, coffee and milk at your base location* Membership of My Reward Hub, giving you access to discounts on everyday purchases such as grocery shopping, as well as cashback and voucher offers* Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates* Online and face-to-face support with your mental and physical wellbeing, from healthy recipes and activity challenges through to post-trauma support, legal, debt and life management help, career coaching and counselling* Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise* An open, just culture where you’re encouraged to share and implement ideas that can help us deliver our purpose: changing lives through transforming health and care* The pride of working for an organisation committed to delivering high clinical and quality standards#### Main ResponsibilitiesAs a Healthcare Assistant, you will:* Support the delivery of individualised care and rehabilitation programmes to patients within their own homes* Work alongside the Urgent Care Response and Intermediate Care Team to help patients recover, regain independence and remain safely within the community* Carry out delegated nursing and therapy activities under the direction of qualified members of the team* Support patients with activities that promote mobility, independence and rehabilitation* Provide short-term personal care where required, including support with washing, dressing and other hygiene needs* Support the safe and timely discharge of patients from hospital back into the community* Observe patients and communicate any changes or concerns promptly to the appropriate clinician* Encourage and motivate patients to participate in their agreed care and rehabilitation plans* Support patients and their families with health promotion and maintaining independence* Maintain accurate and timely patient records* Work closely with colleagues across the multidisciplinary team to provide coordinated, person-centred care* Provide appropriate administrative and clerical support to the team when required* Maintain and develop the knowledge and skills required to deliver safe and effective care* Work flexibly across the community according to patient and service needs#### The Ideal CandidateYou’ll be a caring, proactive and reliable individual who is passionate about supporting people to remain independent and receive high-quality care within their own homes.You’ll be comfortable working directly with patients and families and able to build positive relationships with people from a variety of backgrounds.You will have:* Experience within a health, care or community setting, or relevant transferable experience* A compassionate and person-centred approach to care* Strong communication and interpersonal skills* Good organisation and time-management skills* The ability to work effectively both independently on delegated tasks and as part of a multidisciplinary team* The confidence to recognise when a patient’s needs may have changed and escalate concerns appropriately* A flexible approach to meet the needs of a seven-day community service* Confidence using IT systems and a working knowledge of Microsoft Office packages, including Outlook, Word and Excel* A willingness to learn and develop your clinical and rehabilitation support skillsMost importantly, you’ll share our commitment to helping patients recover, maintain their independence and receive the right care in the right place.As this is a community-based position, you must be able to drive and have access to your own car for work purposes. Questions about the role? Feel free to reach out to Sam on [phone] or [e-mail].