Healthcare Assistant

InHealth Group; Glastonbury; On-site; GBP 23,000 - 28,000; Full time

Job summary

A healthcare provider in the UK is seeking a Healthcare Assistant for its Lung Cancer Screening Programme. You will welcome patients, support clinical teams, and maintain patient records while ensuring confidentiality. Ideal candidates will have strong communication skills, experience in a patient-facing role, and a full UK driving license for travel across various sites. This is a critical role in early cancer detection with a competitive salary and a flexible schedule.

Qualifications

• Experience in a patient or customer-facing role is necessary.
• Must have a calm, compassionate, and professional manner.
• Full UK driving license and willingness to travel required.

Responsibilities

• Welcome patients and guide them through their screening journey.
• Support clinical colleagues in delivering care in a mobile environment.
• Maintain accurate patient records and ensure data confidentiality.

Skills

Strong communication and interpersonal skills

Confidence using Microsoft Office

Experience in a patient or customer-facing role

Flexible, team-oriented approach

Job description

Healthcare Assistant – Lung Cancer Screening Programme

Location: SWAG area covering sites in Somerset, Wiltshire, Avon & Gloucestershire

Salary: £23,542.83 + £4,200 Car Allowance

Travel: Full UK Driving Licence required

Shifts: 12‑hour patterns, 3 days a week (8 am–8 pm), including weekends and bank holidays.

Make a real difference in early cancer detection. Join InHealth’s Lung Cancer Screening Programme and be part of a vital service that helps detect lung cancer early when treatment is most effective.

Main duties of the job

• Welcome patients and guide them through their screening journey with empathy and professionalism
• Support clinical colleagues in delivering high‑quality care in a fast‑paced, mobile environment
• Assist with patient handovers between screening and CT scan locations
• Maintain accurate patient records and ensure data confidentiality
• Help manage clinic flow, support scheduling, and respond to patient queries
• Uphold high standards of cleanliness, safety, and infection control
• Contribute to a 7‑day service, including bank holidays, with occasional remote admin work

What we are looking for

• Experience in a patient or customer‑facing role
• Strong communication and interpersonal skills
• Confidence using Microsoft Office and patient management systems
• A flexible, team‑oriented approach with the ability to adapt to changing priorities
• A full UK driving licence and willingness to travel across sites

What you’ll bring

• A calm, compassionate, and professional manner
• A proactive attitude and the ability to work well under pressure
• A commitment to maintaining patient dignity, privacy, and safety
• An understanding of data protection and confidentiality (GDPR)

About us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high‑quality tests, scans, assessments and procedures.

In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of whom are NHS patients and service users.

As a people‑focused organisation, our teams are integral in how we deliver our services. Our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers and colleagues.

Our mission is to provide high‑quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97 % patient satisfaction rate.

Person Specification

Qualifications

Please see Job Description.

Experience

Please see Job Description.

Additional Criteria

Please see Job Description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.