Healthcare Assistant

Dorking Healthcare Ltd.; Dorking, Epsom, Redhill, Tandridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Dorking is seeking a dedicated Healthcare Assistant to provide clinical support to medical staff. Responsibilities include conducting various clinical procedures and maintaining confidentiality. The ideal candidate will have essential qualifications like GCSEs in English, Maths, and Science, and experience in a healthcare setting. This role offers rewarding training opportunities and a supportive working environment. You will work with a passionate team across multiple locations, ensuring a high standard of patient care.

Benefits

Membership of the NHS pension scheme

27 days annual leave plus bank holidays, increasing with length of service

Opportunities for training and development

Free on-site parking (subject to availability)

Qualifications

• Understanding of Confidentiality and Data Protection.
• Experience within an NHS or healthcare setting, including communicating with patients.

Responsibilities

• Provide clinical support to Consultants and Medical Staff.
• Maintain patient confidentiality according to the Data Protection Act 2018.
• Demonstrate appropriate communication skills with patients and team members.

Skills

Attention to detail

Communication skills

Interpersonal skills

Ability to maintain confidentiality

Education

GCSEs in English, Maths and Science

NVQ 2 or other healthcare qualification

Care Certificate

Job description

Thisrole is responsible for providing clinical support to the Consultants andMedical Staff of DHC.

Thesuccessful applicant would cover a wide variety of clinic specialities, gainingexperience in many areas. They will alsohold nurse-led clinics, such as conducting Spirometry, FeNO, taking bloodpressures, applying holter cardiac monitoring devices and height and weightmeasurements.

Ourregular hours of work could be between 07:45 and 21:45, Monday to Friday andSaturday 08:00-18:00. Saturday shiftsare shared within the nursing team. Thenursing team consists of 12 people, with a mixture of registered nurses andhealthcare assistants.

Wehold clinics across 5 locations, and the ability to drive and to have your ownmeans of transportation would be highly beneficial. The preference of sites will be discussed at theinterview.

Main duties of the job

The idealapplicant will have excellent attention to detail, computer literacy, the abilityto maintain confidentiality, confidence to speak up when acting as a chaperone,the ability to communicate with a diverse range of people, ability to remaincalm under pressure. Have a can-doattitude and be an effective team worker.

No candidate willmeet every single desired qualification. If your experience looks a littledifferent from what we've identified and you think you can bring value to therole, we'd love to learn more about you!Full training will be given to the right applicant.

About us

This is anexcellent opportunity to be a part of our organisation as we are going througha period of growth and looking to recruit a passionate Healthcare Assistant toour professional and friendly team.

The role will bebased within Outpatients and will involve working across 3 sites. We offer a good working environment in afriendly, progressive team.

Dorking Healthcare(DHC) is an organisation that provides a wide range of quality healthcareservices in Surrey and Sussex. We are registered with the CQC (Care QualityCommission), and we are an accredited AQP (Any Qualified Provider). In our CQCinspection, we were rated as Good. Ourvision is to continually improve local services for patients by offeringfirst-class care and shorter waiting times.

A can-do attitudeis a vital asset at DHC, and we are looking for like-minded individuals to workwith us who share the same approach and work ethic.

The benefits weoffer include:

• Membership of the NHS pension scheme
• 27 days annual leave plus bankholidays, increasing with length of service
• Opportunities for training anddevelopment
• Some of our sites have free on-siteparking (subject to availability)
• We aim to be an employer of choiceand conduct annual staff satisfaction surveys

DHC actively encourages andpromotes diversity, ensures all voices are heard and included and is committedto equal opportunities for all.

Job responsibilities

JOB SUMMARY

This role is responsible for providing clinical support to the Consultants and Medical Staff of DHC.

DUTIES AND RESPONSIBILITIES OF THE POST

• Work within clinical protocols and individual level of competence at all times.
• Work autonomously within the team to provide an effective, efficient service during pre-booked clinic appointments.
• Make effective use of the IT systems ensuring consistent and accurate recording. Ensure patient confidentiality is maintained at all times according to the Data Protection Act 2018.
• Demonstrate appropriate communication skills with patients and team members, showing sensitivity to patients needs.
• Demonstrate motivation, reliability, flexibility, and commitment to the role.
• Comply with Clinical Policies and Procedures at all times and provide evidence of compliance with required vaccinations within specified timelines
• Undertake other clinical and administrative duties as required, which are commensurate with the nature of the post.

SPECIFIC CLINICAL DUTIES (TRAINING WILL BE PROVIDED)

• Chaperoning of Doctors and Consultants during examinations
• Venepuncture (Blood Tests)
• ECG Recording
• Blood Pressures
• Weight/Height MeasurementsVison Testing
• Visual Fields
• 24/48 hr Holter cardiac monitoring
• Assisting Nurse in Hysteroscopy
• Other tasks designated by Senior Nurse

WORK SETTING AND REVIEW

To manage own workload efficiently and effectively on a daily basis with a degree of autonomy. Maintain confidentiality at all times. Make decisions pertaining to the smooth and efficient running of the department acting independently but where necessary referring problems to management or the appropriate consultant via the quickest route possible.

CONFIDENTIALITY

The post holder must maintain the confidentiality of information about patients staff and DHC business in accordance with the Data Protection Act 1998 and Caldicott principles.

Person Specification

Qualifications

• GCSEs (or equivalent) in English, Maths and Science
• NVQ 2 or other healthcare qualification
• Care Certificate

Knowledge

• Understanding of Confidentiality and Data Protection
• Experience within an NHS or healthcare setting, including communicating with patients

Skills

• Ability to communicate effectively with a diverse group within the community
• Ability to maintain confidentiality at all times
• Excellent Interpersonal Skills
• Experience within an NHS or healthcare setting, including communicating with patients

Attributes

• Can do attitude to daily tasks, adversity and new ways of working
• Professional approach
• Confident, calm and objective
• Approachable
• Calm under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceUp to £25,000 per annum FTE depending on experience