Healthcare Assistant

NHS; Chelmsford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A progressive healthcare facility in Chelmsford seeks a Healthcare Assistant (HCA) to support patient care and assist the clinical team. The role offers part-time flexible hours, requiring adaptability, communication skills, and knowledge of health protocols. Candidates will perform clinical tasks and help maintain a safe environment. Experience in a fast-paced healthcare setting is preferred.

Qualifications

• Experience in a fast-paced environment.
• Knowledge of Health & Safety in a clinical setting.
• Experience with policies and protocols.

Responsibilities

• Undertake and record tasks such as BP, height, weight, and ECG.
• Prepare and maintain patient care environments and equipment.
• Communicate effectively with team members, patients and carers.

Skills

Communication Skills

Adaptability

IT Skills

Team Player

Job description

Job Summary

We have an exciting opportunity within our friendly GP training practice for an experienced HCA. In this varied role you will become an integral part of the team, running your own clinics as well as supporting other clinicians and the surgery as a whole.

Main duties of the job

In Clinic You Will Support Your Patients With

• ECGs
• BP monitoring
• BMI calculating
• Injections
• Health checks
• INR monitoring (not dosing)
• Diabetic foot checks
• Wound care management
• Assisting nurses with baby immunisation clinics

Outside Of Clinics You Will

• Support the team and surgery with room stocking and stock rotation
• Manage tasks and queries within the organisation and from others
• Support the Infection, Prevention and Control lead
• Maintain good health and safety procedures

Although an experienced candidate would be ideal, training can be given for the right applicant.

The surgery is open from 8am to 6.30pm and the successful candidate would need to be able to either start at 8am or finish at 6.30pm.

Working Hours and Days

Working Hours: 16-30 hours per week

Working Days: Negotiable but would need to include a Thursday

Interview Schedule

Interviews for shortlisted candidates will take place weeks commencing 17th November and 24th November.

About Us

Whitley House Surgery is a positive and forward thinking GP Practice in Chelmsford. With a population of nearly 15,000 patients, it is one of the largest GP Practices in Mid-Essex. The surgery is led by 5 GP Partners and a fantastic team of Nursing, Reception and Admin staff. We are a forward thinking practice driven to continually improve the surgery for the benefit of our patients.

Job Details

Date posted: 31 October 2025

Pay scheme: Salary depends on experience

Contract: Permanent

Working pattern: Part‑time, Flexible working

Reference number: A5934-25-0001

Location: Crompton Building, Writtle Road, Chelmsford, Essex, CM1 3RW

Job Title

Healthcare Assistant (HCA)

Responsible To

Lead Practice Nurse

Key Responsibilities

• Undertake and record tasks such as urinalysis, BP, pulse, temperature, height, weight, ECG and basic dressings.
• Prepare and maintain patient care environments and equipment.
• Assist in raising awareness of health and well‑being within appointments and targeted campaigns.
• Give accurate and appropriate information to patients and groups.
• Record information and activities accurately and timely using manual or computer systems.
• Maintain confidentiality in all information relating to patients, relatives, staff and the practice.
• Identify and manage risks, undertake infection control procedures, maintain clean and safe clinical rooms.
• Support the team with emergency equipment checks, room stocking, stock rotation and infection control.
• Assist with health and safety procedures, cold chain, vaccine/drug storage and disposal.
• Help with clinical audits, service improvement initiatives and patient information leaflets.
• Ensure compliance with clinical governance, quality standards and practice policies.
• Communicate effectively with team members, patients and carers, including alternative communication methods.
• Take responsibility for personal and people development, supervision and training needs.
• Carry out any other tasks reasonably expected by the Lead Practice Nurse.

Person Specification

Essential

• Experience communicating across a wide range of people, the public and professional organisations.
• Experience working in a fast‑paced environment.
• Adaptability to change and ability to prioritise workload in stressful situations.
• Experience working to policies and protocols.
• Knowledge of Health & Safety in a clinical setting.
• Knowledge of Infection Control.
• Flexibility, willingness to learn, enthusiasm.
• IT skills.
• Team player.

Desirable

• Experience working in a GP Practice or Primary Care.
• Full training and support can be given to the right candidate.
• Experience with diabetic patients and long‑term condition reviews.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check must be made.

Employer Details

Whitley House Surgery Crompton Building, Writtle Road, Chelmsford, Essex, CM1 3RW Website: https://www.whitleyhouse.co.uk/