Healthcare Assistant

Priory; Attleborough; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Free on-site parking

Birthday Holiday - Your Birthday as an

Enhanced maternity pay

Contributory pension scheme

Flexible benefits including gym access

Development opportunities

IPD sponsorship

Leadership development

Long service award

Refer a friend bonuses

Job summary

Priory Hospital Norwich in Attleborough is seeking a Healthcare Assistant to join a 24/7 inpatient mental health team. The role is full time (38.39 hours) on a fixed shift pattern with a salary of £27,616.53 per year.

You will support patient care plans, assist with daily tasks and work closely with registered nurses to promote wellbeing. Applicants should have NVQ1 or GCSEs in Maths and English, basic IT skills and the ability to communicate effectively with staff, patients, and visitors.

Qualifications

• Educated to a minimum NVQ 1 or GCSEs in Mathematics and English.
• Understands the need for strict confidentiality.
• Basic IT literacy.
• Regular interaction with staff, patients and visitors on the ward requires clear communication and observation.

Responsibilities

• Assist qualified staff with patient care plans and routine tasks to support wellbeing and dignity.
• Provide practical support for intimate personal needs in line with procedures and safety rules.
• Observe and monitor patient wellbeing and report unusual changes to senior staff.
• Perform delegated interventions under supervision, including observation, engagement and escorting on leave.
• Collaborate with the multidisciplinary team to ensure consistent patient care.

Skills

GCSE Maths

GCSE English

IT literacy

Communication skills

Vehicle access

Education

NVQ1 or GCSE Maths & English

Job description

Application Deadline: 16 September 2026

Department: Healthcare Assistants and Support Workers

Location: Priory Hospital Norwich

Compensation: £27,617 / year

Description

The Priory Hospital Norwich, Ellingham Rd, Attleborough NR17 1AE Salary - £27616.53 Full Time 38.39 Hours

Priory Hospital Norwich has an opportunity for a Healthcare Assistant to join our team. The role is full time of 38.39 hours on a fixed shift pattern, with a salary of £27616.53.

Priory Hospital Norwich, Attleborough, Norfolk is a 24/7 inpatient mental health service providing care for males and females across wards of differing acuity, including medium to high risk patients. It is accessible by public transport, with limited local bus services and Attleborough railway station approximately 1–2 miles from the hospital. Due to the rural location of the service, access to a vehicle or the ability to drive is recommended.

You will be part of a compassionate team who are committed to our patients wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of patients.

• Assists qualified staff with the assessment and implementation of individual patient care plans undertaking routine tasks and activities as directed to facilitate the wellbeing, dignity and treatment of all patients.
• Provides practical support and responsive care to patients who require assistance with intimate personal needs such as dressing, bathing and toileting activities ensuring that such activities comply with procedures and the relevant healthcare legislation.
• Observes and monitors the wellbeing of patients ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.
• Provide specific interventions with patients as delegated by a Registered Nurse, and following training and competency attainment. Such interventions include Observation and Engagement with Patients, escorting patients on leave, and being involved in de‑escalation and management of violence and aggression.
• Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary team.You can find additional information in the attached job description.

What you'll bring to the role

Essential for the role

• Educated to a minimum NVQ 1 or GCSE’s in Mathematics and English.
• Understands the need for strict confidentiality
• Basic IT literacy
• The nature of the role necessitates frequent interaction with staff, patients and visitors on the ward involving the regular exchange of routine information in person and over the telephone. Well‑developed observational and listening skills are essential for monitoring the mental, emotional and physical wellbeing of patients.
• Access to a vehicle or the ability to drive is recommended.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Free on‑site parking
• Birthday Holiday - Your Birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.