Healthcare Advisor – Personalised Wellness & Customer Care

BOOTS; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare retailer in Greater London is seeking a Healthcare Advisor to provide exceptional customer care and advice. Responsibilities include updating customers on products, collaborating with team members and ensuring a positive shopping experience. Ideal candidates are passionate about health, empathetic in customer interactions, and digitally savvy. The position offers benefits such as pension membership and employee discounts.

Benefits

Pension membership (PRSA)

Partial paid maternity leave

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Qualifications

• Passion for finding the best solutions for customers.
• Curiosity about patients and holistic health.
• Ability to interact sensitively with customers.

Responsibilities

• Provide outstanding customer care and advice.
• Keep up-to-date with new product lines and promotions.
• Refer customers to pharmacists as needed.
• Work collaboratively within the team.

Skills

Customer care

Sales-driven

Team player

Empathy

Digital savviness

Job description

A leading healthcare retailer in Greater London is seeking a Healthcare Advisor to provide exceptional customer care and advice. Responsibilities include updating customers on products, collaborating with team members and ensuring a positive shopping experience. Ideal candidates are passionate about health, empathetic in customer interactions, and digitally savvy. The position offers benefits such as pension membership and employee discounts.