Healthcare Account Manager: Client Success & Strategy Lead

Real Chemistry; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Private medical

Dental plan

Vision plans

Job summary

Real Chemistry is seeking an Account Manager to join our growing team in the UK. You will act as the key day-to-day client contact, manage relationships, and drive the delivery of several medium-sized projects alongside the account lead.

You will oversee team work, coach juniors, and ensure projects are delivered effectively within budget and timelines, while growing up business opportunities and representing client needs at higher levels.

Qualifications

• Relevant degree in a scientific subject.
• Strong client management and communication strengths.
• Proven ability to coordinate multiple projects and timelines.

Responsibilities

• Act as day-to-day client contact, provide status updates and manage expectations.
• Oversee day-to-day account management, including meetings, content flow and budgeting.
• Lead medium-sized client projects, ensuring quality and on-time delivery within budget.
• Understand client needs and adapt strategies to align with their brand and goals.
• Develop written content (briefs, summaries) and review junior team work for quality.
• Identify growth opportunities and contribute ideas to evolve programs and tactics.
• Participate in new business activities, including research and pitches.

Skills

Client relationship management

Communication skills

Project coordination

Strategic thinking

Education

Bachelor's degree in a scientific subject

Tools

Salesforce

MS Office

Job description

Real Chemistry is seeking an Account Manager to join our growing team in the UK. You will act as the key day-to-day client contact, manage relationships, and drive the delivery of several medium-sized projects alongside the account lead.

You will oversee team work, coach juniors, and ensure projects are delivered effectively within budget and timelines, while growing up business opportunities and representing client needs at higher levels.