Health & Wellbeing Facilitator

Saarthy Travel Solutions; Gloucester; On-site; GBP 24,000 - 30,000; Part time

Job summary

A healthcare service provider in Gloucester is seeking an experienced Band 4 to support individuals affected by cancer. This part-time role involves facilitating both individual and group sessions, working collaboratively with a multidisciplinary team, and helping patients manage their health and wellbeing. The ideal candidate will have relevant experience and qualifications in health or social care, with a strong emphasis on empathy and communication skills.

Qualifications

• Experience in supporting patients, particularly those affected by cancer.
• Able to facilitate group workshops and 1:1 sessions with patients.
• Strong understanding of holistic patient care and self-management strategies.

Responsibilities

• Support patients affected by cancer through individual and group sessions.
• Liaise with multidisciplinary teams to ensure comprehensive patient care.
• Maintain accurate records of all care and support provided.

Skills

Empathy

Communication Skills

Organizational Skills

Education

Relevant qualification in health, social care, or related field

Job description

This role is offered on a fixed term/secondment basis for 12 months. The hours are part-time, 15 hours per week.

Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment.

The Macmillan Next Steps Cancer Rehab Team are looking for an experienced and motivated Band 4 who is looking for a new challenge working within a well established multidisciplinary team, to holistically support and empower people affected by cancer to take an active role in their health and wellbeing. If you feel this is you and are looking for a new experience then keep reading.

The post holder will support people affected by cancer through both 1:1 sessions (which may be face to face or virtual) and co‑facilitating a wide range of health and wellbeing events and programmes throughout Gloucestershire. They will need to demonstrate the ability to facilitate group workshops plus listen, empathise and empower people affected by cancer to gain the knowledge, skills and confidence to recover after cancer and self‑manage.

The postholder will undertake simple patient triage and holistic assessments, face to face or by telephone and assist in patient care and support activities in collaboration with the Next Steps Team.

They will holistically assess and contribute to self‑management care plans and action plans, proactively involving and informing patients and utilising the weekly MDT.

The postholder will use coaching and patient‑centred care to support ways to maximise self‑management strategies with patients. Assist in raising awareness of self‑management, health and well‑being, and how it can be best implemented in a 1:1 or group setting.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within peoples homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

About

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that: 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question. 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region. 81% said that care of patients and service users is the Trusts priority, compared with an average in comparable NHS Trusts in England of 64%.

This high‑level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top‑quartile performance in the annual staff survey and Pulse surveys.

The main responsibilities of the postholder will include supporting people affected by cancer with their health and wellbeing on a 1:1 or group basis.

Ensuring joined up care by liaising and working alongside members of the multidisciplinary team working across the community, acute and primary care.

Give accurate and appropriate information and signposting to known groups and organisations to people affected by cancer both locally and nationally.

Duties

• Keep accurate and timely records of all care, advice and support delivered.
• Recognise if problems occur during an episode of support and alert the appropriate professional staff.
• Be accountable for aspects of own practice.
• Ensure that those aspects of service, delivered as part of remit, meet local quality standards.
• Ensure that the dignity and respect of service users is maintained.
• Be proactive in maximising health, well‑being and social inclusion of carers, partners and families.

The post holder will ensure that all contact with colleagues, users of the Next Steps team and organisational partners will be professional with a positive organisational image demonstrated at all times.

The post holder will put patients first in all that they do, valuing all and will seek to understand peoples aspirations, priorities, needs, abilities and limits.

Administratively The Postholder Will Ensure

• All urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
• Smooth running of health and wellbeing events for the team, including arranging and changing appointments, prioritising these as appropriate, plus telephoning patients to organise, change or rearrange appointments.
• Organisation of their own clinical case load, striving to deliver quality patient experience each time.
• Provide high quality administrative support for the Next Steps Team regularly, assisting when necessary with the ordering and distribution of correspondence, information leaflets and clinical products.
• Support Next Steps team members to collect evidence and information as part of the Gloucestershire Health and Care Services NHSFT, Macmillan Cancer Support compliance monitoring.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas