Health & Wellbeing Coach

Mendip Country Practice; Shepton Mallet, Frome; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local healthcare provider in Shepton Mallet seeks a compassionate Health Connector to join their team. The role involves coaching and motivating patients to achieve their health goals while delivering health education and facilitating social prescribing. Ideal candidates will hold relevant qualifications including 5 GCSEs and training in motivational coaching, and possess excellent communication skills. The position offers a salary of £12.75 to £15.08 per hour aligned with Agenda for Change scale 3-4.

Qualifications

• 5 GCSE at A to C or equivalent including English & Maths.
• Full clean UK driving licence is necessary.
• Degree or other qualification in relevant area or equivalent work experience.
• Training in health/motivational coaching and interviewing required.

Responsibilities

• Coach patients to set goals and achieve health objectives.
• Deliver health coaching support based on personal needs.
• Identify service gaps through patient feedback.
• Manage and prioritize patient caseload effectively.

Skills

Excellent communication skills

Organizational skills

Ability to listen and empathize

Knowledge of community services

Motivational coaching

Education

5 GCSE at A to C including English & Maths

Full clean UK driving licence

Degree or qualification in relevant area

Tools

IT systems knowledge

Job description

We are looking for an individual with compassion andintegrity to join our friendly Health Connections team. You are likely to haveexperience in a community development role, whether paid or unpaid, in youthwork, adult health and social care, or advice and information services. HealthConnectors play an important role within our Primary Care Networkmultidisciplinary healthcare team.

Main duties of the job

You will coach and motivate patients through multiplesessions to identify their needs, set goals, and achieve personalised healthand care plan objectives, as well as facilitating groups offeringself-management education and peer support.

About us

The Health Connections Team is part of (Central) Mendip PCN - which consists of 5 practices which have worked together since July 2019 - Mendip Country Practice, Coleford, Beckington Family Practice, Oakhill Surgery, Grove House Surgery and Park Medical Practice both in Shepton Mallet.

The PCN team consists of a Complex Care Hub - Lead Nurse and Care Coordinators, Frailty Team, Pharmacy Team, Home visiting Paramedics, Health Connectors, plus a Clinical Director, PCN Manager, Project Transformation Lead, and IT Transformation Lead.

Job responsibilities

Main responsibilities:Socialprescribing: helpingpeople to improve their health, wellbeing and social welfare by connecting themto community services. By increasing peoples active involvement with localdiverse communities, personal and community resilience is strengthened - andhealth and wellbeing inequalities can be reduced.

DeliverHeath Connections and PCN projects within the community, including TalkingCafes and healthy lifestyles education programmes, face-to-face or online asappropriate.

Identifygaps in service provision through speaking to patients and feed back to theSenior Health Connector or Manager.

Provideone-to-one and group health coaching support for registered patients, based onwhat matters to them, with the aim of: improving peoples levels ofactivation, empowering people to manage their own health and improvetheirhealth outcomes.

Manageand prioritise a caseload of patients. Understand when it is appropriate ornecessary to refer people back to, or on to, other healthprofessionals/agencies.

Help promote the Health Connections directory,resources, training, groups and one-to-one support across the locality.

Attendand contribute to team, practice and Primary Care Network meetings and eventsas required by the service.

Participate in regular supervision, reflective practiceand continual learning.

Qualifications

• 5 GCSE at A to C or equivalent including English & Maths
• Full clean UK driving licence.
• Degree or other qualification in relevant area (or equivalent work experience).
• Training in health/motivational coaching and interviewing.

Experience

• Knowledge of the personalised care approach.
• Excellent communication skills both verbal and non-verbal, 1:1 and with groups, and good written skills.
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers.
• Understanding of the needs of people with long term health conditions.
• Ability to organise, plan and prioritise on own initiative, including when under pressure, to meet deadlines and achieve targets.
• Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
• Knowledge of VCSE and community services in your area.
• Knowledge of how the NHS works, including primary care, local/national health policy and public health initiatives
• Ability to actively listen, empathise with people and provide person-centred support in a non-judgmental way
• Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
• Ability to work flexibly and enthusiastically within a team or on own initiative
• Can demonstrate personal accountability, emotional resilience and ability to work well under pressure
• Ability to work within an evolving service, juggle competing priorities and complete work to a high standard
• Commitment to reducing health inequalities and proactively working to reach people from diverse communities
• Willingness to work flexible hours when required to meet work demands.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.75 to £15.08 an hourAligned to Agenda for Change scale 3-4