Health, Safety and Environmental Business Partner

NatWest Group; City of Edinburgh; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading financial services company is seeking a Health, Safety and Environmental Business Partner to manage a portfolio of clients across Scotland. This role requires strong expertise in Employment Law or HR and Health & Safety. The ideal candidate will excel in building relationships and delivering high-quality service, with a focus on client retention and business growth. A valid UK driver's license is necessary, and frequent travel within Scotland is expected.

Qualifications

• Strong customer focus with professional qualifications in Employment Law or HR.
• Extensive experience in health and safety, employment law, or HR roles.
• Background in providing advice on complex matters.

Responsibilities

• Deliver excellent service through face-to-face or remote channels.
• Generate new business through referrals and networking.
• Manage client retention and renewal pricing.
• Support clients and colleagues with complex technical issues.

Skills

Customer focus

Professional qualifications in Employment Law

Health and Safety expertise

Excellent time management

Strong communication skills

Job description

Overview

Join us as an Health, Safety and Environmental Business Partner

• This is an excellent opportunity to deliver a relationship managed service to a portfolio of valued clients within our Business Banking segment in Safety, Health & Environmental or Employment Law & HR consultancy
• You’ll be building lasting relationships to grow the volume and value of your portfolio through consistently delivering high quality customer interactions and experiences
• As a key member of our team, you’ll be recognised for building trust and long term sustainable value for our customers and colleagues
• This role will be for Scotland, based in Perth, Dundee, Edinburgh, Glasgow areas. Frequent travel will be required throughout the Scotland area. A driver\'s license will be necassary.

What you\'ll do

We’ll look to you to deliver excellent service to your portfolio of clients, either through face to face meetings or video, telephone and email channels. Through a proactive contact strategy, you’ll be working to really understand their needs and provide them with commercial and profitable advice, while encouraging them to adopt and use Mentor’s digital and self-service channels where appropriate.

Additionally, you’ll be:

• Delivering new business growth through referrals, networking and business generation activities
• Leading new business prospect meetings, business networking and relationship building with your internal and external network and new customer lead referrals
• Working collaboratively with our Consultancy Delivery team to make sure that services are delivered in line with customer expectations and timescales
• Proactively managing client retention and renewal pricing conversations for your own portfolio and in support of others
• Maintaining a fully up to date contact strategy plan, focusing on developing new business income and achieving agreed income goals
• Supporting other clients as well as your own, and colleagues with complex technical issues

The skills you\'ll need

We’re looking for someone with a strong customer focus and professional qualifications in Employment Law or HR, and Health and Safety or Environmental. You’ll have extensive experience in a role relating to health and safety employment law, employment relations or HR, and you’ll also have a background in dealing with the provision of advice for complex matters.

We’ll also be looking for you to have:

• Extensive experience of identifying customer needs, identifying risks and prioritising recommendations
• The ability to identify and lead business solutions, bespoke service offerings to customers and provide commercial price quotes
• Excellent time management skills and a flexible approach to serve customers at times that meet their needs
• Strong communication and interpersonal skills
• A valid UK Driver\'s Licence