Health Coach Manager

Reed Talent Solutions; England; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A health service organization in Norfolk is seeking a Stop Smoking Coach Manager to lead a team dedicated to delivering community-based smoking cessation services. This role involves enhancing team performance, engaging with participants, and ensuring the effectiveness of interventions. Candidates should possess relevant experience and qualifications in health-related fields along with exceptional organizational and interpersonal skills. The position offers flexibility in scheduling and comprehensive benefits.

Benefits

25 days annual leave

Reed Pension Scheme

Award Winning Management & Leadership training

Professional & Personal Development Funds

Bi-annual pay reviews

Qualifications

• Knowledge and understanding of service streams for lifestyle changes.
• Experience managing teams in target-oriented environments.
• Ability to establish rapport with programme participants.

Responsibilities

• Line manage Health & Wellbeing coaches.
• Conduct team meetings and performance reviews.
• Deliver health and wellbeing interventions in various settings.

Skills

Knowledge of service streams

Experience in managing teams

Stakeholder relationship management

Organisational and time management skills

Ability to build rapport

Education

Degree in health-related subject

Professional qualification in relevant field

Job description

Do you pride yourself on your ability to lead and motivate a team?

Are you passionate about helping people to lead healthier lives?

Then consider the role of a Stop Smoking Coach Manager at Reed Wellbeing based in Norfolk!

Please note, this will require flexibility to work evenings and weekends.

What is the job is about?

As a Stop Smoking Coach Manager, you’ll play a key role in delivering and managing community-based stop smoking services. This role is multi-disciplinary and involves leading one or more specialist service streams (such as weight management or smoking cessation), line managing a small team of Health & Wellbeing Coaches and directly delivering behavioural change interventions. The volume of each responsibility will vary according to business needs, but approximately 50% of your time spent working directly with participants to support healthier lifestyles.

Your day-to-day responsibilities will include:

• Line managing a small team of Health & Wellbeing coaches to deliver high quality lifestyle and wellbeing services.
• Conducting team meetings, performance reviews, and development planning.
• Monitoring performance, trends and best practice to identify areas of improvement for designated service
• Liaising with other internal stakeholders such as the Programme Support team and Health & Wellness Managers to ensure efficient coordination of team resources.
• Meeting with stakeholders and attending local events to build and strengthen referral pathways.
• Delivering engaging 1:2:1 or group-based health and wellbeing interventions to a caseload of participants either in a face-to-face, remote, or digital setting.

What’s in it for you?

Alongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. All travel for sessions will be reimbursed, and you will have access to the full range of Reed Wellbeing benefits, which include:

• 25 days annual leave (pro-rata for part time)
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews

To be successful in this role, we are looking for someone with:

• Knowledge and understanding of the service stream(s) they will lead on e.g. diabetes prevention, weight management, smoking cessation, physical inactivity etc.
• Experience of managing a service/projects/stakeholder relationships/teams within a target orientated environment.
• Experience of promoting/marketing public services to stakeholder / referral partners.
• Demonstrative experience of developing productive external stakeholder relationships.
• High level of personal organisation and time management skills.
• Experience of delivering services within a quality assurance and governance framework.
• Ability to establish an effective and appropriate rapport with programme participants who need to achieve and maintain lifestyle changes (e.g. healthy weight, increased physical activity, reduction in alcohol intake).
• Willingness to undertake evening and weekend work as required, and flexibility to travel in order to deliver programmes across designated region.

Desirable Criteria:

• Degree or equivalent qualification in a health-related subject (e.g. health improvement, promotion, public health, nutrition etc); and/or
• A professional qualification & registration relevant to the service stream. For example for Adult Weight Management, this would be: a Degree in dietetics; or a Postgraduate Diploma or Masters in dietetics); and Registration with BDA or equivalent.
• Experience of managing teams within a customer focussed, target orientated environment.
• Experience of delivering group-based services/programmes.
• Level 3 Training qualification (e.g. PTTLs/Award in Education & Training).
• Fluency in community languages. Community languages may include: Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian and Greek (dependent on location of service delivery).