Health Charity Contact Centre Coordinator

Nuffield Health; Epsom; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking a Contact Centre Coordinator for our Epsom Support Centre. This permanent, full-time role offers 37.5 hours per week, onsite in Epsom, with an annual salary of £25,545. Start date is Monday 2nd November 2026, with interviews on 2nd and 8th October 2026.

You will handle inbound calls and emails with a customer-focused approach, ensuring high-quality service across a fast-paced team environment, and you will be supported by a range of benefits and staff programs.

Qualifications

• Experience in customer service required.
• Good standard of English and clear communication.
• Proven track record in a customer-facing role.

Responsibilities

• Handle inbound calls and emails from customers.
• Work in a fast-paced, dynamic environment.
• Cover shifts Mon-Fri 8am-8pm and Sat 9am-1pm when required.
• Deliver excellent customer service consistently.

Skills

Customer service

English language

Customer-facing experience

Job description

Nuffield Health is seeking a Contact Centre Coordinator for our Epsom Support Centre. This permanent, full-time role offers 37.5 hours per week, onsite in Epsom, with an annual salary of £25,545. Start date is Monday 2nd November 2026, with interviews on 2nd and 8th October 2026.

You will handle inbound calls and emails with a customer-focused approach, ensuring high-quality service across a fast-paced team environment, and you will be supported by a range of benefits and staff programs.